Senior Commercial Banking Relationship Manager

Wells Fargo•Charlotte, NC
•Hybrid

About The Position

Wells Fargo is hiring a Senior Commercial Auto Relationship Manager for Specialized Industries in Commercial Auto within the Commercial Bank. The role manages moderately complex commercial client relationships and leads a team, developing, retaining, and growing relationships by understanding client needs, communicating proactively, managing expectations, and soliciting feedback. The Relationship Manager structures, modifies, and renews commercial lending and other industry-specific solutions; assesses client financials; presents solutions; and coordinates with internal partners. The position evaluates client needs and works with product organizations to deliver suitable Wells Fargo solutions, leads initiatives, and helps resolve client issues while meeting business, risk, policy, and compliance requirements. The role also drives relationship planning and sales pipeline discipline, supports business development by cultivating prospective clients through existing networks, and partners with Commercial Lending Product Management to share client and market feedback. The position offers a hybrid work schedule and may require travel, typically within the region, of up to 20% of the time.

Requirements

  • 4 or more years of Commercial Banking Relationship Management experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.

Nice To Haves

  • 2 or more years working with retail franchise automotive dealerships to provide lending solutions, inventory financing, and floor plan financing.
  • Demonstrated experience generating new client relationships and building and retaining long-term client relationships.
  • Proven ability to build effective partnerships, such as with Treasury Management, WIM, and Indirect Retail.
  • Commercial banking account relationship management experience in the Emerging Middle Market or Middle Market segment.
  • Completion of a formal credit training program.
  • Comprehensive knowledge and understanding of core banking products and services.
  • Demonstrated experience working collaboratively to deliver the organization to clients and prospects.
  • Experience identifying and mitigating risk and ensuring compliance with processes and procedures.
  • Excellent verbal, written, and interpersonal communication skills.

Responsibilities

  • Develop, retain, and grow moderately complex client relationships, while leading a team and responding to client needs and priorities.
  • Structure, modify, and renew moderately complex cash flow and real estate loans and certain other industry-specific solutions; analyze financials, present to clients, coordinate with internal stakeholders, and partner with senior peers on more complex transactions.
  • Review and offer Wells Fargo solutions to commercial clients, engaging product organizations to develop client-specific solutions based on their businesses, strategic objectives, operational priorities, and financial positions.
  • Lead or resolve moderately complex initiatives and guide the team in meeting deliverables while following relevant policies, procedures, and compliance requirements.
  • Collaborate with peers, colleagues, and mid-level managers to resolve client issues, help clients navigate Wells Fargo processes, escalate inquiries when needed, and recommend process improvements and risk-control enhancements.
  • Lead projects or teams or mentor less experienced colleagues, as needed.
  • Drive relationship planning and maintain sales and pipeline discipline by keeping information current in relevant systems.
  • Support Business Development Representatives in sourcing new Commercial Banking clients by cultivating relationships through existing networks.
  • Partner with Commercial Lending Product Management to provide feedback on client and market needs and inform the design and delivery of credit solutions.
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