Senior Commercial Account Executive - Massillon

Armstrong Group • Massillon, OH

6d

About The Position

The Senior Commercial Account Executive is a consultative outside sales role in the Armstrong Business Division. The position sells commercial telecommunications products and services, including Advanced Voice, UCaaS, fiber-based Dedicated Internet, Metro Ethernet, and other assigned services within a defined geographic area. The role focuses on small and mid-sized business customers and includes new-business development, customer needs analysis, proposals and presentations, renewals, sales execution, and account retention. Some travel is required.

Requirements

• At least 4 years of business-to-business outside sales experience selling telecommunications or technical-related products and/or services is preferred.
• Effective relationship management and negotiation skills.
• Ability to deal with change in a fast-paced environment.
• Advanced problem-solving skills.
• Strong ability to proactively generate leads.
• Efficient, knowledgeable, and confident decision-making within required deadlines.
• Ability to thrive in a team environment.
• Dedicated work ethic and a winning attitude.
• Reliable vehicle and valid driver’s license.

Nice To Haves

• Bachelor’s degree or equivalent experience preferred.
• At least 4 years of business-to-business outside sales experience selling telecommunications or technical-related products and/or services is preferred.

Responsibilities

• Conduct proactive consultative selling of Armstrong Business Division services to small and mid-sized business customers.
• Generate new leads through cold calls, premise visits, networking, telephone outreach, and industry events.
• Manage contractual renewals of existing enterprise customers, including customer retention responsibilities.
• Maintain expert competitive intelligence within assigned territories.
• Forecast and achieve monthly sales and revenue quotas.
• Understand customer communication needs and design solutions through customer needs analysis.
• Follow up with prospects and customers; prepare sales proposals and client presentations; complete required paperwork; and guide sales through execution of agreements.
• Develop and maintain positive client relationships and support client retention.
• Work with other operational departments.
• Maintain sales databases used to report client information and sales activity.
• Monitor competitive activity and market conditions, and provide timely feedback and suggestions to management about the competitive marketplace.
• Adhere to company standards and business professionalism.
• Travel as required.

Benefits

• Competitive salary and incentive plan.
• Opportunity for advancement.
• Medical, dental, vision, and 401(k) benefits, effective immediately upon hire.
• Free company internet, video, and telephone services.
• Discounted services from affiliate companies.
• Paid time off and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed