Senior Commercial Account Executive - Massillon
About The Position
The Senior Commercial Account Executive is a consultative outside sales position within the Armstrong Business Division. The role sells commercial telecommunications products and services—including Advanced Voice, UCaaS, fiber-based Dedicated Internet, Metro Ethernet, and other assigned services—to small and mid-sized businesses within a defined geographic area. The position is responsible for generating new business, renewing enterprise customer contracts, retaining clients, and meeting monthly sales and revenue quotas. It requires customer needs analysis, solution design, proposal and presentation preparation, contract execution, territory and competitive-market awareness, and collaboration with operational departments. Some travel is required. The Armstrong Group is a family-owned and operated collection of diverse companies founded in 1946. It has grown to employ more than 2,400 people nationwide and includes brands such as Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.
Requirements
- Four or more years of business-to-business outside sales experience selling telecommunications or technical products and/or services is preferred.
- Effective relationship management and negotiation skills.
- Ability to deal with change in a fast-paced environment.
- Advanced problem-solving skills.
- Strong ability to proactively generate leads.
- Efficient, knowledgeable, and confident decision-making within required deadlines.
- Ability to thrive in a team environment.
- Dedicated work ethic and winning attitude.
- Reliable vehicle and valid driver’s license.
Nice To Haves
- Bachelor’s degree or equivalent experience.
- Four or more years of business-to-business outside sales experience selling telecommunications or technical products and/or services.
Responsibilities
- Conduct proactive consultative sales of Armstrong Business Division services to small and mid-sized business customers.
- Generate new leads through cold calling, premise visits, networking, telephone outreach, and industry events.
- Manage contractual renewals of existing enterprise customers, including retention responsibilities.
- Maintain expert competitive intelligence within the assigned territory.
- Forecast and achieve monthly sales and revenue quotas.
- Understand customer communication needs and design solutions through customer needs analysis.
- Follow up with customers, prepare sales proposals and presentations, complete required paperwork, and manage sales through execution of agreements.
- Develop and maintain positive client relationships and support client retention.
- Work with other operational departments.
- Maintain sales databases used to report client information and sales activity.
- Monitor competitive activity and market conditions, and provide timely feedback and suggestions to management.
- Adhere to company standards and business professionalism.
Benefits
- Competitive salary and incentive plan.
- Opportunity for advancement.
- Medical, dental, and vision benefits effective immediately upon hire.
- 401(k).
- Free company Internet, video, and telephone services.
- Discounted services from affiliate companies.
- Paid time off and holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
