Senior Code Enforcement Officer

City of El Monte•El Monte, CA

9d•Hybrid

About The Position

Under direction, provides technical and functional direction to assigned code enforcement staff; performs the most complex duties related to the City's code compliance program, including the identification, investigation, and correction of violations of the City's municipal, municipal, zoning, housing, development, and signage codes; investigates citizen complaints of public nuisances and quality of life issues; seeks voluntary compliance or issues citations; and performs related work as required. This is the advanced journey-level classification in the Code Enforcement Officer series responsible for performing the most complex work assigned to the series. Incumbents regularly work on tasks which are varied and complex, requiring considerable discretion and independent judgment. Positions in the classification rely on experience and judgment to perform inspection and compliance activities. Assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines and methods to complete assignments. Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements. This class is distinguished from the Neighborhood Services Manager in that the latter has full management and supervisory authority in planning, organizing, and directing the full scope of operations within the department.

Requirements

Principles of providing functional direction and training.
Principles, practices, methods, and techniques of code violation investigation and compliance.
Methods and procedures used in code compliance including citation issuance procedures, methods used to obtain various types of inspection warrants, and principles used to prepare legal documents.
Practices for documenting inspections, correcting violations, and carrying through on court procedures.
Requirements of zoning and related codes, ordinances, and regulations.
Applicable Federal, State, and local laws, rules, regulations, ordinances, and organizational policies and procedures relevant to assigned area of responsibility.
Legal descriptions and boundary maps of real property and legal terminology as used in code compliance.
Research and reporting methods, techniques, and procedures.
Record keeping principles and procedures.
City and mandated safety rules, regulations and protocols.
Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.
Plan, organize, and coordinate the work of assigned staff.
Effectively provide staff leadership and work direction.
Explain codes and regulations to property owners, residents, and others.
Prepare clear and concise reports, correspondence, and other written materials.
Make accurate mathematical computations.
Establish and maintain a variety of filing, record keeping, and tracking systems.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Use tact, initiative, prudence, and independent judgment within general policy, and procedural, guidelines.
Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Equivalent to completion of the twelfth (12th) grade.
Some college-level coursework or technical training in code compliance.
Four (4) years of increasingly responsible municipal code and zoning compliance experience.
Possession of a valid California Driver's License to be maintained throughout employment.
Possession of a California PC832 certificate to be maintained throughout employment.
California Association of Code Enforcement Officers certifications.

Responsibilities

Provides technical and functional supervision to assigned staff; reviews and controls quality of work; participates in performing complex code compliance duties.
Plans and manages all daily functions and operations; implements and strategizes new procedures.
Plans, schedules, prioritizes, and assigns code compliance activities in consultation with the Neighborhood Services Manager; communicates status of code compliance inspections and abatement procedures to appropriate staff, working cooperatively to schedule activities in accordance with established priorities.
Trains employees in work principles, practices, methods, policies, procedures, and applicable Federal, State, and local laws, rules, codes, and regulations.
Assists in the implementation of goals, objectives, policies, procedures, and work standards including recommending improvements; assists in developing work plans, procedures, and schedules.
Conducts inspections and investigations to enforce municipal and regulatory codes and ensure compliance with code enforcement programs.
Receives, records, and investigates complaints from the public and staff regarding violations of municipal, zoning codes, ordinances, housing standards, and signage.
Documents violations by securing photographs and other pertinent data; researches ownership records, prior complaints, municipal codes and ordinances, and State regulations to establish whether a violation has occurred.
Initiates contacts with residents, business representatives, and other parties to explain the nature of incurred violations and to encourage compliance with municipal codes, ordinances, and community standards; provides confirmation to the public by telephone and in person regarding code regulations.
Prepares and issues notices of violation or noncompliance, final notices, citations and other correspondence according to applicable codes and regulations; issues letters to property owners notifying them of violation; as appropriate, affixes a notice of violation on property to abate public safety hazards and public nuisances.
Meets with City planning, building, engineering, police, and public works staff and legal counsel regarding complaints; coordinates activities with other code compliance personnel and departments.
Coordinates and conducts follow-up abatement procedures including the preparation of additional correspondence, site visits, and communication with property owners; conducts follow-up investigations to ensure compliance with applicable codes and ordinances; prepares non-compliance cases for legal action; presents testimony at hearings.
Oversees and/or makes drive-by or on-site inspections of residential, industrial, and/or commercial areas; notes possible violations at other property sites during field investigations; conducts complex field inspections.
Issues parking citations for violations of City codes and state law encountered in the normal course of business; communicates and coordinates with appropriate Police Department staff regarding the issuance of parking citations.
Provides information to violators, the general public, business community, and other government agencies regarding codes, laws, and ordinances; responds to questions, complaints, and inquiries.
Performs a variety of public relations and outreach work related to assigned activities.
Maintains files, databases, and records related to citations and violations; prepares a variety of written reports, memoranda, and correspondence.
Ensures staff compliance with all City and mandated safety rules, regulations and protocols.
Assists in the implementation of training program for staff.
Acts in the absence of the Neighborhood Services Manager.
Performs other duties as assigned.