Senior Cloud Ops Engineer

OneTrust•Atlanta, GA

10h•Hybrid

About The Position

OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. We are hiring a Senior Cloud Operations Engineer to join the global Cloud Operations team. You will support production customers by monitoring and maintaining a highly distributed, scalable and resilient global cloud infrastructure. To work with distributed teams in order to provide support to customers through automation, deployment, incident response related tasks. You'll be working with the monitoring, tuning, maintenance, and support of Linux, Azure SQL, Kubernetes, Kafka, MongoDB, cloud infrastructure/services, etc.

Requirements

Bachelor’s Degree or Master’s Degree in Computer Science, Engineering or related field
4+ years of professional experience
2 or more years working with the Microsoft Azure platform (preferred) or another public cloud platform
1 or more years of experience in automation tools like Terraform, Linux scripting, Cloud Orchestration tools like Ansible or Chef, etc.
Ability to write scripts in one major scripting language such as Bash, PowerShell &/or Python
Ability to plan, schedule and monitor work activities in order to meet time and quality targets.
Understanding of Container and DevOps technologies
Highly organized and meticulous with excellent process management skills, capable of leading multiple tasks with shifting priorities while functioning in a rapidly changing environment.

Nice To Haves

Previous DevOps experience
Experience working with in an agile B2B enterprise environment
Experience working with distributed teams across geos

Responsibilities

You will define, measure, and meet key operational metrics including performance, incidents, capacity, and availability
You will run incident resolution within the environment, facilitating teamwork with other departments as required
You'll build out lifecycle processes to mitigate risk and ensure platforms remain current, in accordance with industry standard methodologies
You will automate the deployment of new software to cloud environment in coordination with DevOps engineers