Senior Cloud Engineer

VyStar Credit Union•Jacksonville, FL

About The Position

The Senior Cloud Engineer plans, designs, configures, and maintains VyStar’s enterprise Azure cloud server and storage environments, and leads the management and development of private and public cloud infrastructure. The role works closely with architecture, development, system engineering, and InfoSec teams to design and implement cloud resources, validate technologies, improve performance and reliability, and ensure security practices are followed. Responsibilities also include optimizing costs and maintaining resource structures and tags for cost awareness and departmental chargeback. Under limited supervision, the engineer serves as a technical subject matter expert in configuration consultation, vendor evaluation, and problem resolution across multiple systems. The role requires researching, designing, implementing, and troubleshooting information systems and cloud technology solutions in support of business needs, prioritizing assigned work and projects, and recommending complex, multi-system solutions. Assigned hours are primarily standard corporate business hours, with evenings, nights, and weekends sometimes required for changes or support. The position participates in an on-call support rotation. Employees are also expected to identify, assess, manage, and report risks in their work, safeguard operations, and comply with regulatory mandates. The role is expected to demonstrate VyStar’s Excellence behaviors: Focus, Connect, Understand, Counsel, Advance, and Verify. A four-year degree in Information Systems, Computer Engineering, or a related area is required, along with at least five years of systems engineering or related experience; additional related experience may substitute for formal education. The position also calls for 5–7 years of enterprise systems engineering experience and at least three years managing a production Azure environment.

Requirements

Four-year degree in Information Systems, Computer Engineering, or a related academic area; additional years of related experience may substitute for formal education.
At least five years of experience as a systems engineer or in a related position.
Five to seven years of enterprise-level experience in systems engineering or a related position with physical and virtual Microsoft-based systems.
At least three years of experience managing a production Azure cloud environment.
Experience establishing technology guidelines based on enterprise systems engineering best practices.
Demonstrated ability to lead project initiatives from beginning to end.
Strong analytical and problem-solving skills.
Understanding of IT, software development, and DevOps best practices.
Expert knowledge of multiple Windows Server versions, including 2016, 2019, 2022, and 2025.
Knowledge and experience with Microsoft Azure.
Experience with automation technologies and process streamlining.
Experience with Infrastructure as Code tools such as Terraform.
Experience with Bash, Python, PowerShell, or an equivalent scripting language.
Advanced troubleshooting abilities across multiple technologies and vendors.
Ability to calmly provide support on bridge lines during outages.
Solid understanding of networking concepts and protocols, including TCP/IP, DNS, load balancing, and VPN.
Knowledge of cloud security best practices, compliance standards such as GDPR and HIPAA, and cloud data protection mechanisms.
Strong interpersonal skills and social sensitivity; ability to communicate and listen effectively with employees at all levels and serve as a resource to the organization.
Ability to set an example in attitude, behavior, and work ethic across multiple teams.

Nice To Haves

Experience in a financial services organization or related industry.
Experience with Google Cloud or AWS.
Experience with containerization technologies such as Docker and orchestration platforms such as Azure Kubernetes Services (AKS).
Experience with version control tools such as Git.
Familiarity with Continuous Integration/Continuous Deployment tools such as Azure DevOps.
Solid understanding of the financial services industry and laws and regulations affecting credit unions.

Responsibilities

Perform day-to-day Azure cloud infrastructure operations, including monitoring metrics and logs, responding to alerts, and troubleshooting systems.
Design, develop, and deploy modular cloud-based systems.
Manage and maintain cloud infrastructure resources, including compute instances, storage, network configurations, and security.
Troubleshoot environment issues and participate in the cloud engineering on-call rotation.
Develop and maintain cloud solutions in accordance with best practices.
Promote a DevOps mindset across engineering teams using BICEP, ARM, Terraform, and YAML templates.
Use Infrastructure as Code and automation to create infrastructure and CI/CD pipelines to apply changes.
Participate in production deployments with cloud and software engineers.
Develop scripts and automation to streamline cloud and on-premises operations.
Maintain infrastructure design documentation, technical procedures, operations manuals, and other guidance.
Lead the management and further development of private and public cloud infrastructure.
Review cloud environments to validate technologies and improve performance, reliability, security, and cost awareness.
Participate in configuration consultation, vendor evaluation, and multi-system problem resolution.
Manage and prioritize assigned tasks and projects and design complex multi-system solutions for business needs.
Help identify, assess, manage, and report risks within the employee’s work domain, safeguard operations, and support compliance with regulatory mandates.
Perform other duties as assigned by the supervisor.