Senior Cloud Engineer

VyStar Credit Union•Jacksonville, FL

About The Position

The Senior Cloud Engineer plans, designs, configures, and maintains VyStar’s enterprise Azure cloud server and storage environments, and leads the management and development of its private and public cloud infrastructure. The role partners with architecture, development, systems engineering, and InfoSec teams to design and implement cloud resources, validate technologies, improve performance and reliability, follow security practices, and optimize costs through appropriate resource structure and tagging. As a technical subject matter expert, the engineer participates in configuration consultation, vendor evaluation, and problem resolution across multiple systems. The role researches, designs, implements, and troubleshoots information systems, cloud technologies, and solutions supporting business needs. Under limited supervision, the engineer manages and prioritizes tasks and projects, designs complex multi-system solutions, and makes technically informed recommendations. The position handles day-to-day Azure infrastructure operations, including monitoring metrics and logs, responding to alerts, troubleshooting, and maintaining compute, storage, network, and security resources. It uses infrastructure as code and automation to create infrastructure and CI/CD pipelines, supports production deployments, develops scripts to streamline cloud and on-premises operations, and maintains technical documentation. Assigned hours are primarily standard VyStar corporate business hours but may include evenings, nights, and weekends for changes or support. The role participates in an on-call rotation.

Requirements

A four-year degree in Information Systems, Computer Engineering, or a related academic area, or additional related field experience in place of formal education.
At least 5 years of experience as a systems engineer or in a related position.
5–7 years of enterprise-level experience in systems engineering or a related position involving physical and virtual Microsoft-based systems.
At least 3 years of experience managing a production Azure cloud environment.
Experience establishing technology guidelines based on enterprise systems-engineering best practices.
Demonstrated ability to lead project initiatives from beginning to end.
Strong analytical and problem-solving skills.
Understanding of IT, software development, and DevOps best practices.
Expert knowledge of multiple Windows Server versions, including 2016, 2019, 2022, and 2025.
Knowledge and experience with Microsoft Azure.
Experience with automation technologies and streamlining processes.
Experience with Infrastructure as Code tools such as Terraform.
Experience with bash, Python, PowerShell, or an equivalent scripting language.
Advanced troubleshooting abilities across multiple technologies and vendors, including the ability to calmly provide support on bridge lines during outages.
Solid understanding of networking concepts and protocols, including TCP/IP, DNS, load balancing, and VPN.
Knowledge of cloud security best practices, compliance standards, and data-protection mechanisms.
Strong interpersonal skills and social sensitivity, with the ability to listen and communicate effectively across organizational levels and set a positive example in attitude, behavior, and work ethic.
Ability to exert up to 20 pounds of force occasionally and a negligible amount of force constantly to move objects.

Nice To Haves

Enterprise systems-engineering experience in a financial services organization or related industry.
Experience with Google Cloud or AWS.
Experience with containerization technologies such as Docker and container orchestration platforms such as Azure Kubernetes Services (AKS).
Experience with version control tools such as Git.
Familiarity with Continuous Integration/Continuous Deployment tools such as Azure DevOps.
Understanding of the financial services industry and the laws and regulations that govern or affect credit unions.

Responsibilities

Plan, design, configure, maintain, and further develop enterprise Azure server, storage, private-cloud, and public-cloud environments.
Monitor cloud metrics and logs, respond to alerts, troubleshoot systems, and perform day-to-day Azure infrastructure operations.
Manage cloud compute instances, storage, network configurations, and security resources.
Collaborate with architecture, development, systems engineering, and InfoSec teams to design and implement cloud resources.
Review cloud environments, validate implemented technologies, improve performance and reliability, and ensure security practices are followed.
Manage cloud cost optimization and ensure appropriate resource structure and tagging for cost awareness and departmental chargeback.
Act as a technical subject matter expert in configuration consultation, vendor evaluation, and problem resolution.
Design complex multi-system solutions and make recommendations to meet business needs.
Develop and maintain cloud solutions in accordance with best practices and promote a DevOps mindset across engineering teams.
Use Infrastructure as Code and automation, including BICEP, ARM, Terraform, and YAML templates, to create infrastructure and CI/CD pipelines.
Participate in production deployments with cloud and software engineers.
Develop scripts and automation to streamline cloud and on-premises operations.
Maintain infrastructure design documentation, technical procedures, operations manuals, and other guidance.
Participate in the cloud-engineer on-call rotation and provide support during outages.
Help identify, assess, manage, and report risks within the role’s domain, and safeguard operations while complying with regulatory requirements.
Perform other duties as assigned by the supervisor.