Senior Clinical Application Analyst

University of Arkansas•Little Rock, AR

2d•Onsite

About The Position

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. This position operates with minimal supervision, exercising independent judgment while considering operational impacts. It provides advanced technical support, system optimization, and integration for clinical applications. The role leads system build, troubleshooting, upgrades, and cross-functional projects while mentoring analysts, ensuring regulatory compliance, and improving operational workflows. The Senior Clinical Application Analyst serves as a technical advisor across multiple projects, defining solution approaches, contributing to project estimates, and designing complex system solutions. This role acts as the primary resource for Qpath (ED Ultrasound), Centricity ViewPoint, gMed (GI System), Bayer ABG and SentrySuite (PFT) and related clinical applications, supporting upgrades, new implementations, and system/device integrations. Collaboration with Epic application teams, analysts, system vendors, IT engineering, and clinical operations is key. The analyst will build, test, and implement system components, performing in-depth analysis, troubleshooting, root cause investigations, and solution implementation. Reviewing and testing new product releases, ensuring adherence to change control, and maintaining technical documentation are also responsibilities. The role involves researching, analyzing, and optimizing clinical and system workflows to drive process improvement, standardization, and operational efficiency. Preparing reports, providing guidance to other analysts, maintaining required certifications, and delivering on-call support are essential to ensure continuous application performance and system reliability. This position provides On-Call support for the Integrated Clinical Systems team.

Requirements

Master Degree in clinical, healthcare, integration or related field with 3 yrs. of experience supporting and maintaining clinical application systems -OR- Bachelor Degree in clinical, healthcare, integration or related field with 5 yrs. of experience supporting and maintaining clinical application systems -OR- Associate Degree in clinical, healthcare, integration or related field with 7 yrs. of experience supporting and maintaining clinical application systems -OR- High School Diploma/GED with 9 yrs. of experience supporting and maintaining clinical application systems
Support experience must include 3 of the following: end user support, report writing, system administration, system configuration, system upgrades and project management of upgrades
HealthCare background
General IT Technical Skillset
General knowledge of HL7 integration
Clinical Application knowledge/experience
On-Call rotation required
Excellent written and verbal communication skills
Working knowledge of server/network/device integration
General Knowledge of HL7 2.x standard
Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

Working Knowledge of HL7 2.x Standard
Working Knowledge/Experience with Device Integration

Responsibilities

Operates with minimal supervision, exercising independent judgment while considering operational impacts.
Provides advanced technical support, system optimization, and integration for clinical applications.
Leads system build, troubleshooting, upgrades, and cross-functional projects while mentoring analysts, ensuring regulatory compliance, and improving operational workflows.
Serves as a technical advisor across multiple projects, defining solution approaches, contributing to project estimates, and designing complex system solutions.
Acts as the primary resource for Qpath (ED Ultrasound), Centricity ViewPoint, gMed (GI System), Bayer ABG and SentrySuite (PFT) and related clinical applications, supporting upgrades, new implementations, and system/device integrations.
Collaborates closely with Epic application teams, analysts, system vendors, IT engineering, and clinical operations.
Builds, tests, and implements system components, performing in-depth analysis, troubleshooting, root cause investigations, and solution implementation.
Reviews and tests new product releases, ensuring adherence to change control, and maintains technical documentation.
Researches, analyzes, and optimizes clinical and system workflows to drive process improvement, standardization, and operational efficiency.
Prepares reports, provides guidance to other analysts, maintains required certifications, and delivers on-call support to ensure continuous application performance and system reliability.
Provides On-Call support for Integrated Clinical Systems team.