Senior Client Services Executive

Prime Health Services, Inc. • Franklin, TN

3h • Onsite

About The Position

The Senior Client Services Executive serves as the point of contact to assigned PHS Clients and focuses on the strategic partnership of the account, provides customer support, up-selling, technical assistance and general relation management.

Requirements

• Bachelor’s Degree in Business Administration or related field of study from and accredited college or university
• 10+ years of workers’ compensation, group health, or auto liability market experience

Nice To Haves

• 7+ years of PPO, Bill Review or Specialty Network experience is preferred
• Detailed focused and the ability to multi-task and adhere to established goals
• Ability to work in a fast paced, changing environment; flexible to meet business needs
• Results driven team player
• Ability to maintain confidential information as required
• Excellent communication skills (oral and written)
• Superb organizational, problem solving, and time management skills
• Ability to maintain a calm and professional demeanor in stressful situations

Responsibilities

• Assigned to manage identified large revenue generating PHS clients
• Responsible for up-selling and expanding the relationship between the client and PHS.
• Manages an Account Manager who assists in servicing assigned PHS clients
• Responsible for coordination of all analysis request and presenting results
• Involved with internal PPO training meetings
• Communicates regularly with Provider Contracting to ensure Client expectations are met
• Travels up to 50% of the time as directed and approved by the EVP of Client Services

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short-term and long-term disability paid by the company
• Group term life paid by the company
• Generous PTO Policy
• Employee recognition programs
• Corporate office amenities
• Regular employee events

What This Job Offers

• Job Type: Full-time
• Career Level: Senior