Client Executive - Infrastructure Services

NTT DATA Services•Mahwah, NJ
•Onsite

About The Position

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Client Executive - Infrastructure Services to join our team in Mahwah, New Jersey (US-NJ), United States (US).

Requirements

  • Minimum of 10 years of experience in building, managing, and measuring a full cycle, virtual/geographically dispersed organization with annual TCV in excess of $75M
  • Minimum of 5 years in Logistics industry with knowledge of Infrastructure and Data center operations related to Logistics Industry
  • Minimum of 8 years of experience selling NTT Data-type solutions and IT services to clients
  • Minimum of 10 years of experience in Client Management, w/ability to grow and improve client/customer relationships, implement change, and leverage technology for competitive advantage
  • Elite presentation and executive storytelling skills. Ability to bridge the gap between technical teams and non-technical business leaders.

Responsibilities

  • Sets long term vision for account. Inspires global cross functional team to develop creative solutions for customer and is able to implement complex initiatives
  • Build, manage, and measure a full cycle, virtual/geographically dispersed organization with annual TCV over ~$75M and promote an entrepreneurial environment focused on increasing market share and continued brand recognition and drive go-to-market sales approaches for various Logistics Infrastructure offerings
  • Excel at Client Management, with the ability to grow and improve client/customer relationships, implement change, and leverage technology for competitive advantage
  • Spearhead strategizing and converting existing legacy model of Infrastructure operations to AI driven Infrastructure operations
  • Understand our competitors, their client sponsors, their agendas, and counter strategies to displace them
  • Navigate large, complex, geographically dispersed organizations at C-level
  • Create success with P&L of ~$75M with financial management capabilities, including strong forecasting ability and growth strategies
  • Create deals that align with the interests and business objectives of the client and have the ability to take a deal from structured to close
  • Create awareness and interest in NTT DATA Services, develop regional account planning efforts and strategic account plan
  • Develop and use collaborative relationships to facilitate the creation of new, marketable, solutions and offerings
  • Effectively grow, position and sell business across the full NTT DATA portfolio to drive in year revenue and margin and obtain year over year growth.
  • Analyzes trends across the account and develops plans to minimize and forecast churn
  • Monitors and updates on pipeline and forecast status (‘Five to Forecast’) of each account/opportunity for current and future quarters
  • Develops detailed understanding of commercial terms, and negotiates T and C's with assigned account with multiple stakeholders from IT to procurement functions.
  • Drives customer contract renewals and negotiations to protect revenue
  • Manages complex commercial offer and contract negotiations, leveraging internal resources as needed to obtain best commercial terms possible
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