Senior Client Executive, Business Insurance P&C

Marsh•Saddle Brook, NJ
•$92,400 - $172,100•Hybrid

About The Position

As a Commercial Lines Senior Client Executive on the Business Insurance Property & Casualty team, you will maintain and expand relationships within an assigned book of accounts and provide professional insurance services. You will coordinate with Producers, Underwriters, service team members, and other departments to deliver coverage analysis and risk management recommendations, complete applications, prepare submissions, negotiate coverage and pricing with carriers, and prepare proposals according to agency standards. The role may also involve resolving billing issues, making policy changes, responding promptly and professionally to coverage questions, and preparing exposure and premium comparisons, renewal reviews, and renewal proposals. Client Executives participate in continuing education to maintain a P&C license, stay current with regulations, and enhance insurance knowledge. Marsh McLennan Agency provides business insurance, employee health and benefits, retirement, and private client insurance solutions. The company describes its culture as inclusive and colleague-focused, with professional and personal development opportunities and meaningful work. This role offers hybrid work.

Requirements

  • Active Property & Casualty license.
  • 10+ years of relevant commercial lines insurance experience, including at least 3 years in a brokerage environment.
  • Experience managing assigned accounts through the client life cycle, including the renewal process.
  • Demonstrated ability to expand services at each renewal through upselling and cross-selling.
  • Effective oral and written communication and relationship-building skills, including the ability to communicate with internal colleagues and external clients and vendors at all levels.
  • Strong analytical and problem-solving skills, including managing escalated client issues.
  • Significant experience facilitating client meetings and presentations.
  • High proficiency with Microsoft Office products, including Word, Excel, and PowerPoint, as well as agency management systems and web browser software.

Nice To Haves

  • Bachelor’s degree in Risk Management, Business Administration, or a related field.
  • Insurance designations.

Responsibilities

  • Maintain and expand client relationships within an assigned book of accounts.
  • Coordinate with Producers, Underwriters, service team members, and other departments to provide professional insurance services.
  • Provide coverage analysis and risk management recommendations.
  • Complete applications and prepare submissions.
  • Negotiate coverage and pricing with carriers.
  • Prepare proposals according to agency standards.
  • Resolve billing issues, make policy changes, and respond to policy coverage questions in a timely and professional manner.
  • Prepare exposure comparisons, premium comparisons, renewal reviews, and renewal proposals.
  • Participate in continuing education to maintain a P&C license, stay current with regulations, and enhance insurance knowledge.
  • Manage assigned accounts throughout the client life cycle, including renewals.
  • Expand services at each renewal through upselling and cross-selling.
  • Facilitate client meetings and presentations and manage escalated client issues.

Benefits

  • Generous time off, including personal and volunteering time.
  • Tuition reimbursement and professional development opportunities.
  • Hybrid work.
  • Charitable contribution match programs.
  • Stock purchase opportunities.
  • Health and welfare benefits.
  • Tuition assistance.
  • 401(k) savings and other retirement programs.
  • Employee assistance programs.
  • May be eligible for performance-based incentives.
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