Senior Client Executive
Alera Group•UNAVAILABLE, UNAVAILABLE
•Remote
About The Position
At Alera Group, our Employee Benefits team helps organizations attract, retain, and support their employees through innovative benefits solutions. As a Senior Client Executive, you'll play an important role in delivering exceptional client service, building trusted relationships, and helping clients navigate the complexities of employee benefits.
Requirements
- Active Life, Health, and Accident Insurance License required
- 7+ years of experience in employee benefits consulting, brokerage, client management, or a related field
- Expert-level client account management and relationship development skills
- Demonstrated ability to serve as a trusted advisor to executive leaders and key decision-makers
- Strong strategic consulting, communication, presentation, and problem-solving abilities
- Experience managing large, complex, or enterprise-level client relationships
- Proficiency with Microsoft Office applications and employee benefits technology platforms
Nice To Haves
- Bachelor's degree or equivalent combination of education and experience
- Experience developing employee benefits strategies for complex organizations
- Knowledge of plan design, compliance, population health, carrier markets, and vendor management
- Professional designations such as CEBS, RHU, REBC, GBA, CBP, CHRS, or similar
- Experience leading cross-functional service teams and mentoring colleagues
- Proven success supporting client retention and business growth initiatives
Responsibilities
- Serve as the senior strategic advisor for enterprise clients, aligning benefits strategies, renewal outcomes, coverage structures, and service solutions with client business objectives
- Lead client planning, renewal strategy, stewardship meetings, executive reviews, and ongoing relationship management while overseeing the delivery of exceptional client service
- Partner with producers, consultants, carriers, vendors, and internal specialists to develop customized solutions that address compliance, plan design, population health, claims advocacy, and workforce needs
- Drive client retention, identify growth opportunities, support business development initiatives, and participate in finalist presentations for prospective clients
- Provide leadership on complex client issues, coordinate internal resources, and ensure client lifecycle activities are executed effectively and efficiently
Benefits
- Medical, dental, and vision insurance
- Life and disability coverage
- 401(k)
- Generous paid time off
- Professional development and career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
