About The Position

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: NYSE: MRSH). Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Senior Client Manager at MMA.

Requirements

  • Bachelor’s degree in business, finance, human resources, communication, or a related field, or equivalent work experience and high school diploma/equivalent is required.
  • 6+ years of experience in the employee benefits industry, ideally with an employer, insurer/administrator, consultant, or broker.
  • State Life & Health Insurance License (Required within 90 days of hire).
  • Previous experience managing relationships and face-to-face client experience.

Nice To Haves

  • Knowledge of technical underwriting and extensive knowledge of commercial industry laws, products, coverages, and markets.
  • Proficiency with Agency Management Systems and Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
  • Excellent verbal and written communication skills, with a proven ability to establish relationships at all levels.

Responsibilities

  • Develop and strengthen client relationships by delivering timely, high-quality service and independently expanding assigned accounts.
  • Coordinate marketing and placement of new and renewal business.
  • Manage daily account activities and delegate tasks as needed to meet service deadlines.
  • Provide leadership and mentorship within the team.
  • Offer consulting on employee health & benefits.
  • Advise clients on market trends and data analytics.
  • Work with Producers to maintain service standards, pursue opportunities to enhance accounts, and generate referral business to support agency growth.

Benefits

  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Hybrid work
  • Charitable contribution match programs
  • Stock purchase opportunities
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