Senior Client Executive – Employee Health & Benefits

Marsh McLennan • Chesterfield, MO

3d • Hybrid

About The Position

Marsh McLennan Agency (MMA) is seeking a Senior Client Executive for their Employee Health & Benefits team. This role focuses on developing and strengthening client relationships by delivering high-quality service and expanding assigned accounts. The Senior Client Executive will collaborate with sales and client management colleagues, coordinate marketing and placement of new and renewal business, manage daily account activities, and delegate tasks to meet service deadlines. The position also involves providing leadership and mentorship, offering consulting on employee health & benefits, and advising clients on market trends and data analytics. Additionally, the role supports agency growth by working with Producers to maintain service standards, enhance accounts, and generate referral business.

Requirements

• Bachelor’s degree in business, finance, human resources, communication, or a related field, or equivalent work experience and high school diploma/equivalent is required.
• 6+ years of experience in the employee benefits industry, ideally with an employer, insurer/administrator, consultant, or broker.
• State Life & Health Insurance License (Required within 90 days of hire).
• Previous experience managing relationships and face-to-face client experience.

Nice To Haves

• Knowledge of technical underwriting and extensive knowledge of commercial industry laws, products, coverages, and markets.
• Proficiency with Agency Management Systems and Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Excellent verbal and written communication skills, with a proven ability to establish relationships at all levels.

Responsibilities

• Develop and strengthen client relationships by delivering timely, high-quality service.
• Independently expand assigned accounts.
• Coordinate marketing and placement of new and renewal business.
• Manage daily account activities and delegate tasks as needed to meet service deadlines.
• Provide leadership and mentorship within the team.
• Offer consulting on employee health & benefits.
• Advise clients on market trends and data analytics.
• Work with Producers to maintain service standards, pursue opportunities to enhance accounts, and generate referral business to support agency growth.

Benefits

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior