SENIOR CLERK - 64006415

State of Florida • Starke, FL

1d • $36,495 • Hybrid

About The Position

This position provides administrative support for the Office Operations Manager. This position is based in Bradford County but may require travel to Union County. Answers the telephone and makes appointments for patients for all clinic services. Ensures charts are properly prepared for clinics including auditing charts monthly for documentation compliance and financial eligibility process is done correctly. Determines financial responsibilities of clients based upon services received and payment status of client; collects fees for services rendered and provides receipts to clients. Processes credit card payments and required daily reports. Ensures new employees are trained according to proper guidelines and procedures. Serves as a resource for other front desk staff members. Responsible for submitting family planning reports, monitoring family unknown income and ethnicity and attending Family Planning trainings and conference calls. Serve as Deputy Registrar under the supervision of Chief Deputy Registrar. Read & respond to email on a daily basis. Other duties as assigned including disaster preparedness. Responsible for securing the designated information sets for the purposes of protecting confidentiality, data integrity and appropriate access, for all information, both confidential and public record, that is stored in hard copy or electronic formats. Follows Department and local security policies.

Requirements

• Must be a current Florida Department of Health employee.
• Minimum 12 months front desk experience working in a public entity model, FQHC
• Experience scheduling appointments in a multi-provider clinic using an electronic medical record system.
• Experience determining eligibility for government assisted programs.
• Experience with the State of Florida Vital Statistics system.
• Knowledge and experience with clerical duties in an office setting.
• Knowledge of Microsoft Office.
• Customer Service skills.
• All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English.

Responsibilities

• Answers the telephone and makes appointments for patients for all clinic services.
• Ensures charts are properly prepared for clinics including auditing charts monthly for documentation compliance and financial eligibility process is done correctly.
• Determines financial responsibilities of clients based upon services received and payment status of client; collects fees for services rendered and provides receipts to clients.
• Processes credit card payments and required daily reports.
• Ensures new employees are trained according to proper guidelines and procedures.
• Serves as a resource for other front desk staff members.
• Responsible for submitting family planning reports, monitoring family unknown income and ethnicity and attending Family Planning trainings and conference calls.
• Serve as Deputy Registrar under the supervision of Chief Deputy Registrar.
• Read & respond to email on a daily basis.
• Other duties as assigned including disaster preparedness.
• Responsible for securing the designated information sets for the purposes of protecting confidentiality, data integrity and appropriate access, for all information, both confidential and public record, that is stored in hard copy or electronic formats.
• Follows Department and local security policies.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed