SENIOR CLERK - 55013976

State of FloridaTallahassee, FL
$39,861 - $51,585Onsite

About The Position

This position will be responsible for Personnel Records related to FDOT’s workforce. Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses.

Requirements

  • Knowledge of Section 119, Florida Statutes (FL Public Records law)
  • Knowledge of The People First Human Resources Management & Performance and Talent Management Systems, and FLAIR Direct.
  • Knowledge of Power PDF, Adobe or similar software systems.
  • Skills in Organizing records alphabetically and numerically.
  • Skilled in auditing final work product for accuracy.
  • Ability to accurately complete requests for public records, verifications of employment, and requests to view employee personnel records.
  • Ability to redact, maintain, and protect confidential employee information contained in personnel records.
  • Ability to use electronic document management systems.
  • Ability to respond to telephone calls in a courteous and professional manner.
  • Ability to work independently and as a member of a team in a collaborative environment.
  • Ability to work in a large records storage environment moving or shifting paper records weighing up to 10 lbs. while repetitively reaching, squatting, or bending.
  • Must pass a level 2 background check.
  • Must provide Social Security Number.
  • Male applicants born on or after October 1, 1962, must be registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.
  • Must notify the agency hiring authority and/or People First Service Center in advance for reasonable accommodation.

Responsibilities

  • Maintains the official confidential Human Resource personnel records for active and separated employees Department-wide.
  • Ensures the confidentiality of employee information in accordance with statutes, rules, policies, procedures, and guidelines.
  • Creates and establishes electronic and paper files for new employees.
  • Accurately scans and files digitized employee documents into an electronic document management system.
  • Conducts audits of active and separated employee electronic records for content, incorrectly filed documents, and organizes them appropriately.
  • Accurately files backup paper documents daily.
  • Accurately archives separated employee records for quick location and retrieval.
  • Follows established guidelines, policies, and procedures to purge separated employee records only after applicable retention periods are met.
  • Digitizes and accurately uploads historical paper personnel records into the long term storage electronic document management system.
  • Accurately maintains the historical Terminated Employee Database.
  • Responds to assigned requests for public records in an accurate and timely manner.
  • Receives and submits requests made from internal and external requestors in accordance with statutes, rules, policies, procedures, and guidelines.
  • Locates, organizes, digitizes, and accurately redacts confidential employee information from electronic records using Nuance Power PDF Advanced software.
  • Responds to requests made by internal and external requestors to review employee personnel records in an accurate and timely manner.
  • Retrieves electronic records, redacts confidential employee information, and monitors authorized reviews in accordance with policies, procedures, and guidelines.
  • Responds to written and telephonic requests for employment verifications made by internal and external requestors.
  • Answers HRO main telephone line.
  • Personally responds to requests for information or transfers calls to the correct subject matter expert for issues outside the Senior Clerk’s scope of responsibility or area of expertise.
  • Participates in process improvement activities in support of the Department’s mission and initiatives.

Benefits

  • Health insurance (over 90% employer paid)
  • $25,000 life insurance policy (100% employer paid)
  • Dental, vision and supplemental insurances
  • State of Florida retirement package
  • 10 paid holidays a year
  • Generous vacation and sick leave
  • Career advancement opportunities
  • Tuition waiver for public college courses
  • A variety of training opportunities
  • Employee Assistance Program (EAP)
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