Senior Clerk

Rancho Santiago Community College District • Santa Ana, CA

1d

About The Position

The ideal candidate will demonstrate cultural competency in serving diverse community college populations, including faculty, management, and students from varied ethnic, racial, cultural, and socioeconomic backgrounds. This includes those with differing abilities, AB 540 students, DACA recipients, Foreign Residents, VACA participants, and Continuing Education students. They will support RSCCD’s mission to promote self-awareness, knowledge, and communication skills, enabling all members of the college community to participate creatively and confidently in an ever-changing world. Candidates will contribute to an inclusive and collaborative workplace culture that supports the diverse needs of faculty, management, staff, and students. They will effectively provide services and support to individuals with differing academic preparation levels and unique learning or workplace needs, ensuring equitable access and opportunities for success. Candidates should demonstrate cultural competency, sensitivity, equity-mindedness, and a commitment to anti-racism in all interactions and contributions. Through their role, they will empower students to achieve their educational and career goals while promoting a positive and inclusive environment where faculty and management can thrive, fostering creativity, confidence, and lifelong learning throughout the college community.

Requirements

• High School diploma or equivalent
• at least three years of keyboarding, office technology training and/or clerical work experience
• Good knowledge of modern office practices and procedures
• knowledge of rules, regulations, programs, and policies
• designated formats for presenting reports
• Ability to maintain complex clerical records and prepare reports
• interpret rules, regulations, and policies
• perform clerical work with speed and accuracy
• ability to operate office equipment including personal computer terminal and word processing software
• Candidate must demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, ability, and ethnic backgrounds of community college students, staff, and the community.

Responsibilities

• Plans, schedules and performs a wide variety of difficult and complex clerical work related to the function to which assigned
• prepares letters, memoranda, reports, bulletins, handbooks, questionnaires, requisitions, contracts, and other materials from marginal notes, rough drafts, or verbal instructions
• compiles information from various sources and types on a variety of forms or sets up appropriate format
• reviews complex documents for accuracy, completeness, and conformance to pertinent procedures, practices and policies
• compiles and tabulates complex statistical data
• serves as receptionist to students, teachers, and the general public
• answers inquiries and furnishes information requiring a knowledge of standards, procedures, rules and regulations, programs, and policies
• develops and maintains files
• posts attendance, cumulative inventory, cash receipt, and other records
• operates a variety of office machines
• may lead or assign the work of other clerical employees
• serves as liaison to other departments and personnel
• assumes limited responsibility for updating documents without supervisory review
• certifies eligibility of students for specific programs
• may track department expenditures to make certain budget is maintained
• represents office in administrator's absence

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED