Senior Claims Specialist - Auto Bodily Injury (Charlotte, NC; hybrid)
About The Position
This role is responsible for adjusting auto bodily injury claims, primarily in Southern venues (including TX, GA, SC, and NC). The position involves communicating with all parties involved, completing thorough investigations, and handling contact with attorneys on serious claim matters. The Senior Claims Specialist will consult with a supervisor on complex coverage and technical issues. This role requires strong analytical skills, attention to detail, and the ability to negotiate and settle claims in adherence to company policies and procedures. This is a hybrid role reporting to the Charlotte-Ballantyne, NC location.
Requirements
- 4-year degree or equivalent experience.
- 1-2 years as Claims Specialist handling auto bodily injury or 3-4 years adjusting experience.
- Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. Licensing must be obtained within the timeframe set forth by the Company and must be maintained as needed throughout your employment.
Nice To Haves
- Auto bodily injury experience strongly preferred.
- Knowledge of commercial claims preferred.
- Knowledge of venues including TX, GA, SC, and NC preferred.
Responsibilities
- Investigate and handle personal and commercial auto bodily injury claims of a complex and serious nature.
- Perform special claims investigations and handle matters requiring broad technical claims knowledge.
- Operate on an independent basis with little supervision.
- Settle claims within assigned authority.
- Maintain contact with attorneys concerning serious claim matters.
- Review court decisions, law and coverage interpretations.
- May assume duties of the Claims Supervisor in the Supervisor's absence.
Benefits
- Medical and Prescription Drug Benefit
- Dental Benefit
- Vision Benefit
- Life Insurance and Disability Benefits
- 401(k) Profit Sharing and Investment Plan
- Health Savings Account (HSA)
- Flexible Spending Accounts
- Tuition Assistance, Training, and Professional Designations
- Company-Paid Family Leave
- Adoption/Surrogacy Assistance Benefit
- Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
- Student Loan Refinancing Services
- Care.com Membership with Back-up Care, Senior Solutions
- Business Travel Accident Insurance
- Matching Gifts program
- Paid Volunteer Day
- Employee Referral Award Program
- Wellness programs
- Personal insurance discount
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
