Auto Bodily Injury Claims Specialist

Lonestar•Richardson, TX

1d•Hybrid

About The Position

Auto Bodily Injury Claims Specialist Join a Team That Makes a Difference Are you an experienced Auto Bodily Injury Claims professional looking for a rewarding opportunity with a company that values expertise, integrity, and customer service? Lonestar is seeking a skilled Auto Bodily Injury Claims Specialist to join our growing team. In this role, you'll investigate and resolve complex bodily injury claims while delivering exceptional service to policyholders and claimants. You'll work alongside a collaborative team that values innovation, accountability, and professional growth. After training, you'll enjoy a hybrid work schedule that supports both productivity and work-life balance.

Requirements

3–5 years of Auto Bodily Injury and/or Casualty Claims experience.
Texas All-Lines Adjuster License.
Strong understanding of legal and medical terminology.
Experience investigating, evaluating, negotiating, and resolving bodily injury claims.
Excellent analytical, negotiation, organizational, and communication skills.
Experience working in an automated claims processing environment.
Ability to develop and maintain positive relationships with customers, attorneys, vendors, and internal team members.
Knowledge of policy interpretation, claim procedures, state regulations, and fraud prevention practices.

Nice To Haves

Multi-State Adjuster Licensing.
Non-Standard Auto Insurance experience.
Bilingual (Spanish preferred but not required).

Responsibilities

Review assigned claims and determine appropriate courses of action.
Conduct thorough investigations regarding coverage, liability, and damages.
Document claim activity accurately and maintain complete claim files.
Handle bodily injury and coverage claims in accordance with company procedures and regulatory requirements.
Collaborate with claimants, attorneys, third parties, medical providers, and management throughout the claims process.
Research applicable case law and state statutes to support claim investigations and evaluations.
Evaluate claims and prepare recommendations for settlement authority.
Monitor claim expenses and maintain cost-effective claim handling practices.
Notify reinsurers on qualifying claims.
Perform additional duties as assigned.