Bodily Injury Claims Adjuster

Davies•Florida, FL

About The Position

Our Story Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. We are seeking a Bodily Injury Claims Adjuster to join our dynamic claims team. In this role, you will be responsible for the timely and professional handling of third-party bodily injury claims across General Liability, Auto Liability, Errors & Omissions, and Law Enforcement exposures. You will manage claims from initial intake through final resolution, ensuring compliance with client guidelines, regulatory requirements, and Davies standards, while delivering exceptional service to all stakeholders.

Requirements

Active Adjuster License (required, as applicable by state)
Relevant claims adjusting experience (bodily injury and liability required)
Experience handling bodily injury and liability claims (GL, Auto, E&O, Law Enforcement preferred)
Strong investigative and analytical skills
Ability to evaluate liability, damages, and exposure
Knowledge of litigation processes and working with defense counsel
Understanding of coverage analysis and claims handling best practices
Familiarity with Medicare reporting requirements and compliance
Strong written and verbal communication skills
Highly organized with the ability to manage multiple claims and deadlines
Experience with claims management systems and documentation standards
Ability to work independently and exercise sound judgment
Working knowledge of No-Fault/PIP laws (preferred)

Responsibilities

Adjust bodily injury, personal injury, and wrongdoing claims in a timely and professional manner
Perform all duties outlined in the Property Damage Adjuster role
Review new claim assignments within 24 hours and develop a clear plan of action
Establish contact with insureds and claimants within 24 hours of assignment
Conduct thorough investigations including: Gathering evidence and documentation, Obtaining recorded statements from claimants, insureds, and witnesses, Reviewing internal client investigation reports when applicable
Evaluate damages and determine need for appraisers or field adjusters
Review estimates and supporting documentation for accuracy and appropriateness
Set reserves and maintain accurate claim evaluations
Manage claim workflow and system reminders; ensure progress within 72 hours of assigned tasks
Coordinate with defense counsel and monitor litigation activity when applicable
Handle claim denials in accordance with client and regulatory guidelines
Request payment authorization in alignment with client and Davies procedures
Maintain consistent, professional communication with clients, claimants, and partners
Ensure accurate and timely documentation of all claim activity in the claim system
Manage Medicare reporting and compliance where applicable
Run ISO ClaimSearch and evaluate potential fraud indicators
Identify and report claims to excess carriers when thresholds are met
Respond to reservation of rights and excess carrier communications as needed
Maintain compliance with state regulations (including PIP/No-Fault laws where applicable)
Monitor claim progress and maintain a target 95% claim closure ratio
Participate in continuing education to maintain adjuster licensure
Support team members and assist leadership with additional duties as assigned