Senior Claims Representative - Short Term Disability

UnitedHealth Group•Tampa, FL

3h•$20 - $36•Remote

About The Position

This position is National Remote. You’ll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. As a Senior Claims Representative – Short Term Disability you will be reviewing claim forms, eligibility, medical information and vocational information to determine if Short Term Disability benefits are payable.

Requirements

High School Diploma / GED OR equivalent work experience
Must be 18 years of age OR older
1+ years of experience in reviewing and rendering initial liability determinations on Short Term Disability claims
1+ years of experience issuing payments on Short Term Disability claims
Experience with Microsoft Excel (creating spreadsheets), Microsoft Word (creating documents) and Microsoft Outlook (drafting emails, calendar management)
Presently employed within UHC Benefit Operations, Consumer Ops
Ability to work full-time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00pm. It may be necessary, given the business need, to work occasional overtime
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Nice To Haves

FML, PFML and / OR Worker's Compensation claims experience
Experience with medical terminology

Responsibilities

Managing a caseload of initial liability and ongoing Short Term Disability claims
Effectively and professionally utilize sound judgment, technical knowledge, communication skills, and focused resources (medical, vocational, legal, etc.) to manage claims to appropriate conclusion in accordance with applicable internal and external regulations, policies and procedures