Senior Claims Rep Bodily Injury - Hybrid

Great American Insurance Group•Richfield, MO

11d•$68,000 - $71,000•Hybrid

About The Position

Vanliner Insurance Company, a member of Great American Insurance Group headquartered in Richfield, Ohio, is a leading insurance provider for the moving and storage, parcel, and home delivery industries with over 30 years of experience. The company is committed to providing first-class insurance products and unparalleled customer service. Vanliner is seeking a Senior Claims Representative to join their team, working a hybrid schedule out of the Richfield, Ohio office. The company culture emphasizes connection, shared learning, and strong relationships, with employees expected to be on-site four days a week (core days Tuesday-Thursday) and one day remote, determined by business needs. This position is not eligible for employment visa sponsorship, and applicants must be authorized to work in the United States.

Requirements

Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.
Generally, a minimum of 5 years of experience in property and casualty claims handling.
Demonstrates strong analytical, negotiation, and problem-solving skills.
Demonstrates knowledge of insurance policies, coverage, and claims handling procedures.
Maintains knowledge of industry laws and regulations.
Demonstrates ability to organize and prioritize caseloads, ensuring timely resolution of claims.
Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations.
Proven ability to handle confidential information with discretion.

Nice To Haves

Completion of or continuing progress toward a Associate in Claims (AIC) designation.

Responsibilities

Manages an inventory of claims to evaluate compensability/liability.
Plans and conducts claim investigations to confirm coverage and to determine liability, compensability and damages.
Determines and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials.
Conveys moderately complex information regarding coverage and settlements to insureds, claimants, and external partners.
Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner.
Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
Performs other duties as assigned.