Senior Claims Examiner - Toronto, Ontario, Canada

SCM Services d’assurances•Toronto, ON

2d•CA$80,300 - CA$111,500•Hybrid

About The Position

International Programs Group (IPG) is an independent third-party administration (TPA) team providing claims services for Lloyd's of London syndicates, domestic insurers, self-insured entities, and organizations with high financial retentions. We have an existing opportunity to add a Senior Claims Examiner to join our growing team! This position is available anywhere in Canada and you must have your independent Adjusters license to qualify. Attendance to the office a minimum of 1 day per week and as needed for training, client meetings and team meetings is required. The successful candidates will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed and timely service. Utilizing a ‘desktop’ model, IPG examiners manage claims from start to finish. This hands-on approach ensures that the claim is handled properly and helps offset third-party adjusting costs.

Requirements

Strong technical skills
Solid planner and organizer
Ability to understand key issues and provide solid solutions
Motivated to do this type of work and excited by the challenges that a rapidly growing organization faces
Ability to hold an independent adjusting license
3-7 years' experience delivering relevant claims adjusting and/or examining work
Experience positively contributing to a high-performing team
Strong aptitude and ability to work with technology
Attention to detail
Ability to communicate professionally

Nice To Haves

Relevant post-secondary education
Completed CIP courses, or working towards CIP designation
Exposure to the Lloyd's market

Responsibilities

Direct handle moderate to intermediate complex property claims
Examine complex claims
Direct Field Adjusters on task assignment investigations
Settle claims directly with Insureds or their representatives
Administer claims payments/settlements through trust accounts
Liaise with all stakeholders to ensure clients’ needs are met
Report back to the syndicate or self-insured according to their guidelines

Benefits

Competitive pay
Meaningful financial incentives
Career growth opportunities
Work-Life Balance
Remote and Hybrid Work Opportunities
E-flex Benefits Program
Wellness Programs
Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
Training and Career Development Opportunities
Employee Referral Bonuses
Employee Recognition Program
Employee Perks (access to vendor discount programs)
Reimbursement for Adjusting Licenses and Dues