Senior Claims Administrator

North Star Fertility Partners LLC•Great Barrington, MA

25d•Hybrid

About The Position

UNIVERSAL FAMILY INSURANCE (UFI) is an established Insurance Risk Management company located in Great Barrington, Massachusetts. We are seeking a highly organized and detail-oriented Senior Claims Administrator. This position is responsible for coordinating and supporting the administrative aspects of insurance claims processing while working closely with internal team members to ensure accurate claim administration and a high level of customer service. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a professional corporate environment.

Requirements

High School diploma or equivalent
2+ years of claims experience in a corporate or professional environment required
Proficiency in Microsoft Office Suite, particularly Excel
Experience with business software applications
Strong written, verbal, and quantitative skills
High attention to detail and strong organizational skills
Ability to manage multiple tasks and deadlines simultaneously
Self-directed and resourceful with the ability to work effectively in a small business environment

Nice To Haves

Experience in insurance, claims administration, or risk management is a plus
QuickBooks experience is a plus

Responsibilities

Coordinate and support the administrative processing of insurance claims.
Review and determine eligibility for medical expense and provider claims in accordance with plan guidelines.
Maintain and update claims administration and underwriting database systems.
Process claim payments and ensure accurate documentation and tracking.
Assist with claim reporting and case loss reserve documentation.
Respond to claimant inquiries and work to resolve claim-related issues.
Maintain organized claim files and documentation in accordance with company procedures.
Identify opportunities to improve workflow processes and administrative efficiency.
Collaborate with internal departments to support effective claims administration.