Occupational Injury & Claims Administrator

Spreetail•Savannah, GA

5d•Onsite

About The Position

The Occupational Injury & Claims Administrator is a critical part of Spreetail's commitment to team member safety and wellbeing across our fulfillment network. This role is primarily responsible for providing real-time injury intervention at the point of care, ensuring seamless transitions to medical evaluation, and managing Workers' Compensation claims with accuracy and urgency. By building internal emergency response capability and delivering meaningful first aid training to our teams, this administrator helps ensure every Spreetailer gets home safe.

Requirements

First Aid and CPR/AED certification from a nationally recognized organization or equivalent training.
Demonstrated hands-on experience delivering injury care and first aid response in a workplace, clinical, or emergency setting.
Capability to design and facilitate First Aid, injury prevention, or safety training programs for adult learners.
Experience with document control, PPI, and incident/injury terminology to support Workers’ Compensation claim registration, documentation, and regulatory compliance.
Strong documentation skills with the ability to produce accurate, detailed records accurately and under time pressure.
Ability to communicate complex medical and claims information clearly to both operational and executive-level audiences.
Ability to travel regionally on short notice in response to multi-site incidents, ERT launches, or coverage needs.

Responsibilities

Provide immediate, competent care at the point of injury, reducing severity escalation and downstream claim impact.
Ensure seamless, timely, and well-documented third-party medical transitions with no regulatory gaps or associate experience breakdowns.
File Workers’ Compensation claims accurately, manage them proactively, and close them efficiently, keeping leadership informed.
Provide clear, data-driven Workers’ Compensation performance reports to C-suite and regional leadership that translate claim data into actionable operational insight.
Act as the internal subject matter expert to rework, reenergize, and relaunch Emergency Response Teams (ERTs) at each fulfillment site.
Deliver structured First Aid training to associates and site leadership that builds lasting, site-level response capability.
Ensure OSHA recordkeeping is accurate and audit-ready at all times, with zero compliance gaps across all covered jurisdictions.
Ensure injured associates experience a consistent, professional, and supportive care process that reflects Spreetail’s values from first response through return to work.

Benefits

Generous vacation policy
Paid time-off for wedding week
Paid parental leave
Support for parents of growing families
Special gifts, swag store credit, or donations to a nonprofit of your choice for annual milestones
Spreetail Spotlight Awards
Affordable medical, dental and vision plans with coast-to-coast coverage
Free telehealth
On-demand mental health resources
Paid time off to give back and make a social impact