Occupational Injury & Claims Administrator

Spreetail•Lincoln, NE

6d•Onsite

About The Position

The Occupational Injury & Claims Administrator is a critical part of Spreetail's commitment to team member safety and wellbeing across our fulfillment network. This role is primarily responsible for providing real-time injury intervention at the point of care, ensuring seamless transitions to medical evaluation, and managing Workers' Compensation claims with accuracy and urgency. By building internal emergency response capability and delivering meaningful first aid training to our teams, this administrator helps ensure every Spreetailer gets home safe.

Requirements

First Aid and CPR/AED certification from a nationally recognized organization or equivalent training.
Demonstrated hands-on experience delivering injury care and first aid response in a workplace, clinical, or emergency setting.
Capability to design and facilitate First Aid, injury prevention, or safety training programs for adult learners.
Experience with document control, PPI, and incident/injury terminology to support Workers’ Compensation claim registration, documentation, and regulatory compliance.
Strong documentation skills with the ability to produce accurate, detailed records accurately and under time pressure.
Ability to communicate complex medical and claims information clearly to both operational and executive-level audiences.
Ability to travel regionally on short notice in response to multi-site incidents, ERT launches, or coverage needs.

Responsibilities

Provide immediate, competent care at the point of injury, reducing severity escalation and downstream claim impact.
Ensure seamless, timely, and well-documented third-party medical transitions with no regulatory gaps or associate experience breakdowns.
File Workers' Compensation claims accurately, manage them proactively, and close them efficiently, keeping leadership informed.
Provide C-suite and regional leadership with clear, data-driven Workers' Compensation performance reports that translate claim data into actionable operational insight.
Train site teams to be certified and confident in performing basic injury interventions before this role arrives on scene.
Act as the internal subject matter expert to rework, reenergize, and relaunch Emergency Response Teams (ERTs) at each fulfillment site, delivering structured First Aid training to associates and site leadership that builds lasting, site-level response capability.
Ensure OSHA recordkeeping is accurate and audit-ready at all times, with zero compliance gaps across all covered jurisdictions.
Ensure injured associates experience a consistent, professional, and supportive care process that reflects Spreetail's values from first response through return to work.

Benefits

Flexible work culture that promotes results and encourages taking time off when needed.
Generous vacation policy.
Paid time-off for wedding week.
Paid parental leave.
Support for parents of growing families.
Annual milestone celebrations with opportunities for special gifts, swag store credit, or donations to a nonprofit of choice.
Spreetail Spotlight Awards to recognize impactful contributions.
Affordable medical, dental, and vision plans with coast-to-coast coverage.
Free telehealth services.
On-demand mental health resources.
Paid time off to give back and make a social impact in the community.