Senior Claims Adjuster

Gallagher•Kansas City, MO

12d•Remote

About The Position

Gallagher Bassett is hiring a Senior Claims Adjuster to investigate, evaluate, and resolve Occupational Accident claims. The role applies claims management experience and analytical skills to assess claim exposure, determine appropriate courses of action, and bring claims to resolution. It involves extensive communication with parties involved in the claims process, providing empathetic customer service to claimants, and partnering with clients to improve claims management outcomes. Claims must be handled consistently with client and corporate policies, procedures, and standard methodologies, as well as statutory, regulatory, and ethical requirements. The adjuster is responsible for documenting and communicating claim activity promptly and efficiently. The position is based in Kansas City, Missouri, and is also eligible for remote work. Claims background in Occupational Accident and nationwide jurisdictional experience are specified. Active adjuster licenses in Texas and Florida are listed; additional licenses may be required after hire.

Requirements

High School Diploma.
At least 3 years of related claims experience.
Appropriate licensing and/or certification in all states where claims are handled.
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.
Occupational Accident claims background.
Nationwide jurisdictional experience.
Active adjuster licenses in Texas and Florida; additional licenses may need to be acquired after hire.

Nice To Haves

Bachelor's Degree.

Responsibilities

Analyze claims exposure, plan appropriate courses of action, and resolve claims using claims management experience and sound decision-making.
Communicate extensively with parties involved in the claims process to support effective communication and resolution.
Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
Handle claims in accordance with client and corporate policies, procedures, standard methodologies, statutory and regulatory requirements, and ethical standards.
Document and communicate claim activity promptly and efficiently to support claim-file outcomes.
Investigate, evaluate, and resolve Occupational Accident claims using claims experience and analytical skills.
Partner with clients to deliver innovative solutions and improve the claims management process.
Think critically, solve problems, and plan and prioritize activities to serve clients effectively.