Senior Claim Representative - Accident and Health (Hybrid)

Intact Specialty Solutions•Englewood, CO
•Hybrid

About The Position

Intact Insurance Specialty Solutions is hiring a Senior Claim Representative for its Accident and Health team. Based in the Denver, Colorado; Plymouth, Minnesota; Chicago, Illinois; or Alpharetta, Georgia offices, this role follows a hybrid schedule and handles and resolves complex, higher-exposure specialty claims. The position is part of the U.S. team.

Requirements

  • Bachelor’s degree or equivalent experience.
  • At least 2–6 years of progressively complex specialty claims experience.
  • Experience resolving bodily injury claims.

Nice To Haves

  • Uninsured motorist (UM) and underinsured motorist (UIM) experience desired.
  • Personal injury protection (PIP) or medical payments (MedPay) experience desired.

Responsibilities

  • Make timely and appropriate contacts and conduct the appropriate level of investigation to determine coverage, assess liability, and determine damages.
  • Take recorded statements from involved parties when appropriate for the type of claim.
  • Determine exposure, establish adequate reserves, and adjust reserves as needed in a timely manner.
  • Assign and direct internal and external resources, including independent adjusters and appraisers.
  • Determine whether additional evidence is needed, such as accident reports, accident scene reconstructions, witness statements, police reports, or expert opinions.
  • Identify questionable claims and consult with the Special Investigation Unit (SIU) as appropriate.
  • Determine loss settlement value and negotiate appropriate settlements within authority.
  • Recommend settlement and disposition of claims that exceed authority.
  • Stay current on state licensing requirements and participate in continuing education as required.

Benefits

  • Comprehensive medical, dental, and vision insurance with no waiting period.
  • Competitive paid time off programs.
  • 401(k) savings plan and annual contributions of up to 12% of annual salary.
  • Bonus potential for full-time employees.
  • Mental health support programs.
  • Life and disability insurance.
  • Paid parental leave.
  • Additional voluntary benefits.
  • Flexible work arrangement options.
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