Claims Examiner II, Accident & Health

AIG•Lenexa, KS
•Onsite

About The Position

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Examiner II, Accident & Health to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

Requirements

  • A highly organized individual with ability to work in a high pace environment
  • At least some claims experience with exposure to Accident and Health claims
  • Above average computer skills
  • Excellent written and verbal communication skills
  • Willingness to work closely with colleagues on skill development.
  • Ability to read and interpret insurance policies
  • Must be able to work in a high pace, team oriented environment.

Responsibilities

  • Handle all aspects of claim resolution for assigned claims while providing world class service to external and internal customers.
  • Confirm coverage of claims by reviewing policies and documents submitted by our customer.
  • Analyze and communicate coverage positions to our customers, brokers and policyholders.
  • Conduct, coordinate, and direct investigation into loss facts.
  • Determine eligibility of claims and amounts owed under the terms of the contract.
  • Recognize and pursue subrogation where warranted.
  • Recognize and make appropriate Risk and Fraud referrals.
  • Other duties as assigned.

Benefits

  • Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development
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