Senior Claim Representative - Auto Physical Damage (Hybrid)

Intact Insurance Specialty Solutions•Farmington, CT

1d•$69,000 - $102,000•Hybrid

About The Position

Intact Insurance Specialty Solutions is hiring a Senior Claim Representative for its U.S. claims team. The role handles and resolves complex, higher-exposure specialty auto physical damage claims and is based in one of the listed offices: Alpharetta, Georgia; Blue Bell, Pennsylvania; Boston, Massachusetts; Chicago, Illinois; Denver, Colorado; Farmington, Connecticut; Irvine, California; Raleigh, North Carolina; Plymouth, Minnesota; or New York City, New York. The position is described as hybrid. The representative investigates claims, determines coverage, assesses liability and damages, establishes and adjusts reserves, directs internal and external resources, evaluates the need for additional evidence, and negotiates settlements within their authority. They provide recommendations on claims exceeding their authority and keep current with state licensing requirements and continuing education. The role requires a bachelor’s degree or equivalent experience and 2–6 years of progressively complex specialty claims experience. Heavy equipment experience is desired. The target base salary is $69,000–$98,000, with a range of $88,000–$102,000 for candidates in San Francisco, Washington, D.C., Massachusetts offices, and the New York City metro area. Full-time employees may also be eligible for bonus potential and benefits.

Requirements

Bachelor’s degree or equivalent experience.
2–6 years of progressively complex specialty claims experience.

Nice To Haves

Heavy equipment experience.

Responsibilities

Make timely and appropriate contacts and conduct the appropriate level of investigation to determine coverage, liability, and damages.
Take recorded statements from involved parties when appropriate for the claim.
Determine claim exposure, establish adequate reserves, and make timely reserve adjustments.
Assign and direct internal and external resources, including independent adjusters and appraisers.
Determine whether additional evidence is needed, such as accident reports, scene reconstructions, witness statements, police reports, or expert opinions.
Identify questionable claims and consult with the Special Investigations Unit (SIU) as appropriate.
Determine loss settlement value and negotiate settlements within authority.
Recommend settlement and disposition of claims that exceed authority.
Stay current with state licensing requirements and participate in continuing education as required.