Senior Citrix Administrator

Empower AI Inc.•Roanoke, VA

3d•$96,050 - $148,670

About The Position

The Senior Citrix Administrator supports the ALTESS Windows team in a mixed and growing Windows Server 2019 and 2022 environment. Working with the existing Windows team, this role manages, maintains, deploys, troubleshoots, and supports servers for a mixed customer environment. The administrator plans and implements new hardware and software and creates and maintains technical instructions, operating procedures, and policies as needed. The position monitors and tunes system performance, supports ongoing server operations, hardens servers, and reports overall security and operational status. It recommends enterprise improvements, manages new software and hardware integrations, and uses existing tools to provide utilization reports and identify problems and corrective actions. The role also supports the lifecycle of mixed vendor equipment in the datacenter, including firmware version control and periodic preventive maintenance, and recommends, demonstrates, and implements technologies to expand, upgrade, and improve the efficiency of the environment.

Requirements

CompTIA Security+ certification.
Computing Environment (CE) certification, such as MCSE, Server+, CCNA, RedHat, or Palo; this requirement may be waived for 30 days after the project join date.
Active DoD Secret security clearance.
Experience in Computer Science or IT.
Five or more years of experience as a Windows Systems Administrator or Engineer designing, installing, and maintaining Citrix XenApp, NetScaler Gateway, Citrix StoreFront, and Citrix Director.
Three or more years of experience automating assigned tasks using PowerShell.
Three or more years of experience installing, configuring, maintaining, and troubleshooting complex applications and websites, such as IIS and Apache.
Three or more years of experience in an environment with complex networking solutions and senior-level foundational knowledge of networking principles, including TCP/IP, DNS, DHCP, SMTP, and SNMP.
Strong interpersonal skills and willingness to be a team player.

Nice To Haves

Bachelor's degree in computer science or equivalent years of experience.
Three or more years of experience supporting cybersecurity patch management and Security Technical Implementation Guides (STIG), SRG, RMF, SCA-V, and Cyber Operational Readiness Assessments (CORA).
Three or more years of experience managing enterprise-level Active Directory structures.
Three or more years of experience creating and maintaining complex Microsoft Group Policy implementations.
Three or more years of experience creating, maintaining, and following Standard Operating Procedures for repeatable processes, disaster recovery, and common problem resolution.
Three or more years of experience configuring and maintaining key services such as DNS, SFTP, SMTP, and NTP.

Responsibilities

Manage, maintain, deploy, troubleshoot, and support servers in a mixed customer environment.
Plan, execute, and implement new system hardware and software.
Create and maintain team technical instructions, operating procedures, and policies as needed.
Monitor and tune system performance and support ongoing server operations.
Harden servers and report overall security and operational status.
Recommend enterprise improvements and manage new software and hardware integrations.
Provide utilization reports using existing tools and identify problems and corrective actions.
Support the lifecycle of datacenter vendor equipment, including firmware version control and periodic preventive maintenance.
Recommend, demonstrate, and implement technologies to expand, upgrade, and improve efficiencies in the current environment.
Work collaboratively with the existing Windows team and customer environment.