Senior Citrix Administrator

Empower AI•Roanoke, VA

About The Position

Empower AI is hiring a Senior Citrix Administrator to support the ALTESS Windows team in a mixed and growing Windows Server 2019 and 2022 environment. The role works with the existing Windows team to manage, maintain, deploy, troubleshoot, and support servers for a mixed customer environment. The administrator plans and implements new hardware and software, maintains technical instructions and operating procedures, monitors and tunes system performance, supports ongoing server operations, hardens servers, and reports on security and operational status. The position recommends enterprise improvements, manages new hardware and software integrations, and uses existing tools to provide utilization reports and identify problems and corrective actions. The role also supports the lifecycle of varied vendor equipment in the datacenter, including firmware version control and periodic preventive maintenance. The administrator recommends, demonstrates, and implements technologies that expand, upgrade, and improve efficiency in the environment. Strong communication and teamwork skills are needed.

Requirements

  • CompTIA Security+ certification.
  • Computing Environment (CE) certification, such as MCSE, Server+, CCNA, RedHat, or Palo; this requirement can be waived for 30 days after the project join date.
  • Active DoD Secret security clearance.
  • Experience in computer science or IT.
  • Five or more years of experience as a Windows Systems Administrator or Engineer designing, installing, and maintaining Citrix XenApp, NetScaler Gateway, Citrix StoreFront, and Citrix Director.
  • Three or more years of experience automating assigned tasks using PowerShell.
  • Three or more years of experience installing, configuring, maintaining, and troubleshooting complex applications and websites such as IIS and Apache.
  • Three or more years of experience working with complex networking solutions and senior-level fundamental knowledge of networking principles, including TCP/IP, DNS, DHCP, SMTP, and SNMP.
  • Strong interpersonal skills and willingness to be a team player.

Nice To Haves

  • Bachelor's degree in computer science or equivalent years of experience.
  • Three or more years of experience supporting cybersecurity patch management and Security Technical Implementation Guides (STIG), SRG, RMF, SCA-V, and Cyber Operational Readiness Assessments (CORA).
  • Three or more years of experience managing enterprise-level Active Directory structures.
  • Three or more years of experience creating and maintaining complex Microsoft Group Policy implementations.
  • Three or more years of experience creating, maintaining, and following standard operating procedures for repeatable processes, disaster recovery, and common problem resolution.
  • Three or more years of experience configuring and maintaining key services such as DNS, SFTP, SMTP, and NTP.

Responsibilities

  • Manage, maintain, deploy, troubleshoot, and support servers for a mixed customer environment.
  • Plan, execute, and implement new system hardware and software.
  • Create and maintain team technical instructions, operating procedures, and policies as needed.
  • Monitor and tune system performance and support ongoing server operations.
  • Harden servers and report overall security and operational status.
  • Recommend enterprise improvements and manage new software and hardware integrations.
  • Provide utilization reports using existing tools and identify problems and corrective actions.
  • Support the lifecycle of vendor equipment in the datacenter, including firmware version control and periodic preventive maintenance.
  • Recommend, demonstrate, and implement technologies to expand, upgrade, and improve efficiency in the current environment.
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