Citrix Administrator

Community Health Systems Professional Services Corporation•Franklin, TN

About The Position

The Citrix Administrator supports, maintains, and administers enterprise systems, infrastructure, and application environments. The role responds to system-related incidents, troubleshoots technical issues, and implements solutions. It helps ensure systems function efficiently and securely while collaborating with cross-functional teams to support technology operations across the organization.

Requirements

High school diploma or GED required.
2–4 years of systems administration experience required.
Proficiency with Windows and/or Linux server administration.
Strong understanding of system security, backup, and recovery procedures.
Experience with virtualization technologies such as VMware or Hyper-V.
Familiarity with Active Directory, DNS, DHCP, and enterprise networking concepts.
Ability to troubleshoot and resolve complex technical issues.
Strong communication and customer service skills.
Ability to work independently and collaboratively in a fast-paced environment.
Strong organizational and documentation skills.

Nice To Haves

Bachelor's degree in Computer Science, Information Technology, or a related field.
Experience supporting a mid- to large-size enterprise environment.
Citrix administration certification, such as Citrix Certified Associate – Virtualization, Citrix Certified Professional – Virtualization, or Citrix Virtual Apps and Desktops Service on Citrix Cloud.
Systems administration certification, such as Microsoft Certified: Azure Administrator Associate, CompTIA Server+, or Red Hat Certified System Administrator (RHCSA).
Security or access management certification, such as CISSP, CISM, or Oracle Cloud Infrastructure Security certification.

Responsibilities

Support and maintain enterprise systems, servers, applications, and related infrastructure.
Respond to hardware, software, and network incidents and service requests, ensuring timely resolution.
Perform system monitoring, maintenance, and patching to support optimal performance and compliance.
Maintain accurate documentation of system configurations, procedures, and incident resolutions.
Participate in the on-call rotation to provide after-hours technical support as needed.
Promote system security, user access controls, and compliance with organizational and regulatory standards.
Collaborate with IT teams and business stakeholders to evaluate and implement technical solutions.
Assist in deploying and configuring new systems and upgrading existing infrastructure.
Follow change management protocols and participate in testing and validation processes.
Identify and share best practices with peers and support continuous improvement initiatives.
Perform other duties as assigned.
Maintain regular and reliable attendance.
Comply with all policies and standards.