Part-Time Senior Citizen Employment Coach (NW Indiana)

Goodwill of Central and Southern Indiana • Valparaiso, IN

14d

About The Position

The Senior Citizen Employment Coach works with Goodwill’s Senior Community Service Employment Program (SCSEP), a community service and work-based job training program for older adults. The role takes a holistic, whole-family approach to supporting participants through employment, financial management, future planning, and education, with the goal of helping seniors find work, develop skills, and build financial security.

The Coach coordinates recruitment, intake, assessment, orientation, advising, enrollment, and follow-up for participants who need services. The role tracks employment and financial outcomes, networks with outside resources, and manages community outreach and stakeholder relationships. The Coach works with minimal supervision and relies on self-direction to complete organizational goals.

This part-time, grant-funded, at-will position pays $24 per hour and is based in one of the Goodwill-served counties in Northwest Indiana: LaPorte, Porter, Starke, Pulaski, or Fulton. Candidates should live within or be willing to regularly travel throughout the service area. The position may continue long term, but continuation depends on grant funding availability and renewal.

Requirements

• Experience assisting people with personal development plans involving education, employment, and/or financial goals that improve their circumstances.
• Ability to meet or exceed goals and focus on outcomes, using available resources and creative problem-solving.
• Ability to maintain and grow a professional network of community resources, healthcare providers, employers, and others relevant to the organization.
• Effective oral, written, visual, non-verbal, digital communication, and listening skills.
• Ability to take a strengths-based, client-centered approach, establish appropriate boundaries, provide constructive and unbiased feedback, and create a safe environment for open discussion.
• Ability to reflect on personal and team practices, seek and respond appropriately to feedback, consider differing viewpoints, and model motivational interviewing, coaching, and reflective practice.
• Initiative, self-direction, accountability, and ability to complete work without waiting for direction.
• Working knowledge of G Suite and MS Office.
• Ability to travel throughout the service area and to participant homes, workplaces, community centers, and other venues.
• Valid driver’s license, current auto insurance, and a good driving record.
• Must pass a pre-employment background check.
• No degree or credential is required.

Nice To Haves

• Prior Efforts to Outcomes (ETO) knowledge.
• Familiarity with governmental funding sources.
• Ability to collect and review information to manage or improve processes and activities.

Responsibilities

• Help participants improve work behaviors and acquire skills to support employment success.
• Conduct one-on-one follow-ups to monitor participants’ efforts and measure progress.
• Make recommendations and provide guidance and counseling.
• Assess participants’ needs and refer them to appropriate services.
• Carry out recruitment plans for participants and host agencies.
• Conduct regular employment progress reports.
• Organize and present job-readiness preparation individually or in small groups.
• Monitor current labor market data and share employment opportunities with participants.
• Build and maintain networks with community partners, Goodwill staff, community agencies, educational institutions, financial liaisons, and employers to expand wrap-around services.
• Participate in professional organizations to identify business development opportunities.
• Serve as the primary contact for community partner organizations and manage opportunities received through them.
• Work with staff to assess co-enrollment eligibility.
• Create, manage, and review participant case-management files.
• Generate status reports and make adjustments as needed.
• Track, document, and communicate program metrics, including enrollment goals, enrollment dates, and participant achievements, using multiple reporting systems.
• Secure supplementary information such as employment, criminal-history, medical, psychological, referral, eligibility, and school records.
• Enter client demographics into the tracking system and review timesheets for completeness and appropriate signatures.
• Collect and maintain forms and documentation required by contracts and funding sources.
• Travel to participants’ homes, workplaces, community centers, and other venues at times convenient to those being served.
• Occasionally work a flexible schedule beyond normal business hours.

Benefits

• Employee Assistance Program, health coaching, and wellness discounts through a corporate wellness program.
• Discount programs for phone carriers such as Verizon and AT&T.
• 20% discount at Goodwill retail stores immediately upon hire.
• Financial education programs, credit union membership, and access to online workshops.
• 403(b) and Roth retirement plans with the possibility of a partial company match, or Teachers Retirement Fund if applicable.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed