Senior CIAM Architect

Qode • New York, NY

2d

About The Position

We are seeking a highly experienced Senior CIAM Architect with deep expertise in Ping Identity technologies to lead the design, engineering, integration, and support of enterprise-scale customer identity and access management platforms. This role requires strong hands-on experience across federation, authentication, directory services, security, PKI, infrastructure, and automation, with the ability to drive architecture decisions and resolve complex production issues in high-scale environments.

Requirements

• 15+ years of experience in Identity and Access Management (IAM) / Customer Identity and Access Management (CIAM).
• 8+ years of strong hands-on experience with Ping Identity product suite, especially PingFederate, PingDirectory, PingAccess, and PingOne.
• Proven experience designing and supporting enterprise-scale customer authentication platforms; experience with 10M+ user environments is strongly preferred.
• Strong expertise in authentication and federation standards including SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and JWT technologies.
• Deep hands-on expertise in PingFederate administration, SSO integrations, token exchange, authentication policies, selectors, adapters, and OAuth/OIDC troubleshooting.
• Experience with PingDirectory administration, LDAP integrations, directory operations, replication, performance tuning, and troubleshooting.
• Good understanding of PingAccess for application access control, policy enforcement, and secure application integration.
• Strong hands-on experience with SSL/TLS certificates, certificate renewals, keystore and truststore management, JKS/PKCS12 handling, CSR generation, CA chains, and mutual TLS.
• Solid knowledge of Linux administration, networking fundamentals, DNS, load balancers, reverse proxies, and firewall concepts.
• Experience working in cloud environments, preferably AWS.
• Hands-on exposure to CI/CD pipelines, Git, Jenkins, Terraform, and monitoring or observability tooling.
• Strong troubleshooting skills across federation, OAuth, token validation, LDAP connectivity, directory replication, certificate chain issues, latency, routing, and production incidents.

Nice To Haves

• Ping Identity certifications such as Ping Identity Certified Professional.
• AWS certifications such as AWS Solutions Architect.
• Experience in highly regulated, large-scale, or customer-facing enterprise environments.
• Exposure to architecture governance, engineering leadership, and cross-functional stakeholder management.

Responsibilities

• Lead the architecture, design, implementation, and support of enterprise CIAM solutions using Ping Identity products.
• Own end-to-end solution design for customer authentication, federation, authorization, and directory integration use cases.
• Design scalable and secure authentication platforms capable of supporting large user populations and high transaction volumes.
• Implement and optimize SSO, MFA, OAuth, OIDC, and federation flows for enterprise and customer-facing applications.
• Drive integration with downstream applications, identity providers, APIs, directories, and security infrastructure.
• Lead production issue resolution for complex authentication, federation, token, certificate, and directory-related problems.
• Collaborate with infrastructure, network, security, application, and DevOps teams to ensure resilient and secure identity services.
• Define engineering standards, deployment patterns, operational runbooks, and best practices for CIAM platform support.
• Provide technical leadership to engineering teams, review solution designs, and mentor junior team members.
• Support modernization initiatives including cloud adoption, automation, and observability for identity platforms.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed