Senior CIAM Architect / Consultant

Indigo ConsultingMontreal, QC
Remote

About The Position

We are a passionate team of identity experts building top-tier solutions on the industry's leading platforms for world-class clients. We pride ourselves on a highly collaborative culture where knowledge-sharing is second nature, and every team member is empowered to grow. We are an AI-friendly organization. We don't just accept modern tools; we actively encourage our team to use, experiment, and innovate with AI to streamline workflows and build smarter solutions. If you love working with exciting technologies, tackling complex puzzles, and thriving in a supportive, future-focused environment, you’ll fit right in. As we continue to grow, we are proactively expanding our bench capacity to stay ahead of the curve. We are seeking a versatile Senior CIAM Architect / Consultant who can seamlessly transition between high-level strategic alignment and hands-on tactical implementation. In this role, you won't be boxed into a single product or a static team. You will lead and collaborate with dynamic teams of varying sizes, architecting robust Customer Identity and Access Management (CIAM) solutions that secure and elevate the user experience for our diverse clientele.

Requirements

  • 5+ years of dedicated experience in IAM/CIAM, with a proven track record of architecting and/or implementing enterprise-grade customer identity solutions.
  • Deep, comprehensive knowledge of core identity protocols and standards, including OAuth 2.0, OIDC, SAML, JWT, MFA, WebAuthn, Biometrics, and Pass-through Authentication.
  • Hands-on experience or deep familiarity with leading identity platforms. Because we are vendor-agnostic partners, experience with any of the following is highly valued: Okta, Auth0, Ping Identity, ForgeRock, or Microsoft Entra ID.
  • Polyglot-minded and adaptable.
  • Technical resourcefulness to integrate CIAM solutions into various tech stacks.
  • Natural curiosity to use AI tools to enhance engineering and architecture processes.
  • Exceptional communication skills.

Nice To Haves

  • A University degree in Computer Science or a related field is preferred.
  • Active vendor certifications (e.g., Okta Certified Professional, PingIdentity Certified) or industry certifications (e.g., IDPro CIAM, CISSP) are highly recommended.
  • Bilingualism (English/French) is considered a strong asset for serving our diverse client base.

Responsibilities

  • Lead the end-to-end architecture, design, and deployment of scalable, secure, and modern CIAM solutions tailored to client needs.
  • Partner with clients to align their business goals with identity strategies, acting as a trusted advisor on complex CIAM ecosystems.
  • Address and solve complex modern identity and access management challenges, ensuring robust security against emerging threats and evolving regulatory requirements.
  • Dive into the implementation details, ensuring best practices are followed during system integration, configuration, and deployment.
  • Actively leverage AI tools and methodologies to accelerate delivery, optimize identity workflows, and explore next-generation CIAM capabilities (like AI-driven fraud detection or adaptive risk scoring).
  • Work within agile, cross-functional teams, fostering a culture of technical excellence and helping peer professionals level up their skills.

Benefits

  • 100% Remote Flexibility: Work from anywhere in Canada.
  • An Environment of Innovation: Freedom to utilize and experiment with AI technologies to optimize your daily work and client solutions.
  • Exciting Tech & Contracts: Work on high-impact projects using the latest cutting-edge identity technologies.
  • A Culture of Growth: Join a collaborative environment where professionals genuinely help each other get better every day.
  • Professional Development: Access to vendor training, certification/vendor support, and industry conferences to keep you at the forefront of the IAM space.
  • Amazing Work Culture: Participate in team meetups, offsite, happy hours and others, all organized to build a solid and cohesive team.
  • Competitive Rewards: A comprehensive full-time salary package based entirely on your competencies, paired with an array of excellent corporate perks.
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