Senior Change Management Consultant

NextEra Energy•Palm Beach, FL

About The Position

NextEra Energy Resources is seeking a Senior Change Management Consultant to analyze, design, and develop change management tactics and activities that drive usage, adoption, and proficiency across the organization. The role develops and executes change management plans and supports project initiatives in collaboration with other business units, including M&C, Training, and HR. The consultant tracks adoption metrics, identifies barriers and resistance, and works with field teams and project teams to resolve adoption issues. The role also executes communications, implements targeted interventions to support project KPIs, sustains changes through controls, training, and recognition, and builds organizational change capability by facilitating training for employees and leaders.

Requirements

  • High school diploma or GED.
  • Bachelor's degree or equivalent experience.
  • At least 4 years of experience.

Nice To Haves

  • Bachelor's degree.
  • At least 1 year of change management experience.
  • Change Management Practitioner certification (Prosci or similar as acknowledged by ACMP).
  • Six Sigma Yellow Belt certification or higher.

Responsibilities

  • Track adoption metrics to identify where changes are succeeding or at risk of failing.
  • Implement targeted interventions to increase solution adoption and achieve project KPIs.
  • Work directly with field teams to identify adoption frictions and barriers, and raise them with project teams for resolution.
  • Execute communication plans using timely and relevant messages to promote project value and prompt action.
  • Sustain changes through appropriate controls, continuous training opportunities, and rewards and recognition.
  • Use change management principles, methodologies, and tools to develop and execute change management plans.
  • Conduct impact analysis, assess change readiness, and identify key stakeholders.
  • Develop and implement change management plans in support of the overall change management strategy, collaborating with other business units as needed.
  • Manage the change management process and apply appropriate tools to support projects and initiatives.
  • Lead cross-functional teams and workshops to build understanding and consensus.
  • Use data to address gaps, barriers, and resistance that prevent successful adoption of individual and organizational change.
  • Facilitate change management training courses for employees and leaders to build organizational capacity and capability.
  • Perform other job-related duties as assigned.

Benefits

  • A wide range of benefits to support employees and their eligible family members.
  • Relocation assistance, if applicable.
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