Senior Change Delivery Manager

Truist Bank•Atlanta, GA

5d•Onsite

About The Position

Provides oversight and direct leadership of a team responsible for delivering multiple initiatives that support the overall strategic objectives of the business unit. Provides direct leadership and cross-functional influence to ensure programs are executed with adherence to proper protocols. This teammate possesses expert knowledge of the processes in the assigned portfolio and is a key contributor to the line of business success. Responsible for managing financials including budget development, forecasting and variance reporting for project portfolio. Ensures delivery of a multi-year integrated Payments roadmap aligned to strategic and risk objectives.

Requirements

Bachelor’s degree in a business-related field, or equivalent education and related training
10-12 years of experience in consulting, project management or process improvement related role.
Advanced understanding of project management framework and demonstrated ability to implement large scale initiatives and ability to bring clarity to ambiguous assignments.
Demonstrated superior understanding of business and technology organization, resources, priorities, needs and policies
Advanced understanding of process improvement methodologies (e.g., Six Sigma)
Experience with Waterfall and Agile project management methodologies
Sound working knowledge of holistic banking/investment platforms, products, services, operations, finance and systems
Strong organizational skills and attention to detail.
Strong communication skills, both written and verbal, with ability to influence others and facilitate difficult conversations with leadership
Demonstrated ability to analyze complex problems, devise solutions and make decisions under pressure.
Ability and willingness to learn and adapt as the needs of the job change
Demonstrated proficiency in computer applications, such as Microsoft Office software products
Ability to travel as needed, occasionally overnight

Nice To Haves

Advanced degree in a relevant field of work (e.g., MBA)
Project Management Professional (PMP) Certification
Process Improvement Professional (e.g. Six Sigma certification)

Responsibilities

Oversee and monitor the overall health of the assigned project portfolio, including intake, planning, business readiness, and execution.
Provide direct leadership to teams of internal and external resources to ensure their ability to effectively deliver appropriate project management, business analysis, business readiness, and client and teammate communications.
Engage with various partners, including Risk partners, to ensure project review, oversight, and mitigation plans are in accordance with enterprise standards.
Oversee the preparation of project materials and artifacts ensuring project documentation has the appropriate level of traceability.
Contribute to short and long-term project prioritization and planning for assigned portfolio and ensuring coordination of planning of initiatives in other areas.
Establish and maintain relationships with key leaders to ensure coordination, support and buy-in of delivery plans within the assigned portfolio.
Provides portfolio level dashboards and executive summaries to keep leaders abreast of the health of the line of business portfolio.
Attract, retain, and develop top talent, providing a cohesive, inclusive, team-oriented culture aligned with the Truist purpose, mission, and values.