Senior Certified Medical Assistant | Outpatient Cardiology | Winter Garden & Apopka area

Orlando Health•Winter Garden, FL

About The Position

At Orlando Health Heart and Vascular Institute, cardiologists, heart and vascular surgeons, and cardiovascular professionals provide care across 40 specialties. The multidisciplinary team includes more than 70 physicians across 24 Central Florida locations. The Institute is part of Orlando Health and its network of community and specialty hospitals. The Senior Certified Medical Assistant provides patient care in an ambulatory setting under the direction and supervision of a physician or advanced practice provider (APP). The role also serves as a leader in driving quality care and mentoring professional practice. The position is accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.

Requirements

High school graduate or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or at least one year of verifiable and applicable Medical Assistant work experience in a patient care setting in addition to the experience required under the Experience section.
Maintain current BLS Healthcare Provider Certification.
Maintain current certification or registry as a Medical Assistant through an accepted agency. Listed credentials include CCMA, CMA, CMAC, NCMA, NRCMA, NRCAMA, and RMA; certifications or registrations from agencies not listed are considered case by case.
Minimum three years of experience as a Certified Medical Assistant.

Responsibilities

Gather patient data through interview and observation.
Help patients and families prepare for examinations.
Assist physicians or APPs during examinations and procedures.
Provide routine treatments and administer approved medications as ordered by a provider.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under a provider's direction.
Document patient data, treatments, procedures, and patient education according to Orlando Health and department policies.
Act as a patient liaison to schedule specialty testing or physician consultations and provide scheduling information.
Process incoming and outgoing calls independently and professionally using sound clinical judgment.
Participate in quality initiatives, goal attainment, and clinical outcome improvement activities; help develop quality strategies for the practice.
Communicate effectively and professionally with patients and family members, and collaborate with administrative and operations staff.
Help develop and coordinate Medical Assistant orientation; serve as a preceptor or oversee assigned preceptors in collaboration with clinical leadership and the corporate Learning Consultant.
Help facilitate and participate in the skills portion of the Annual Clinical Review for Medical Assistants.
Collaborate with clinical leadership and education staff to assess Medical Assistants' ongoing competence.
Lead and participate in departmental committees and special projects.
Maintain regular, punctual attendance and comply with Orlando Health policies and procedures.
Provide care appropriate to patients' age-specific needs and demonstrate awareness of medical/legal issues, patient rights, and regulatory and accrediting standards.
Use supplies efficiently.
Assist the business office as needed with reception, scheduling, and patient discharge.