Senior Certified Medical Assistant-Ocoee-Internal Medicine/OBGYN-Orlando Health Physician Associates

Orlando Health•Ocoee, FL

20h•Hybrid

About The Position

Orlando Health Physician Associates is one of the largest primary care provider groups in Central Florida, comprising the primary care network of the Orlando Health Medical Group. With over 225 providers, they offer care in family medicine, internal medicine, pediatrics, obstetrics and gynecology, and podiatry, serving patients of all ages through various life stages. As part of the integrated Orlando Health system, providers can easily refer and coordinate care. They have numerous convenient locations across Central Florida, offering same-day, next-day, and virtual appointments. Orlando Health Physician Associates is part of the broader Orlando Health system, known for its award-winning hospitals, specialty institutes, urgent care centers, and outpatient facilities. The organization has a legacy of over 100 years, focusing on professional and compassionate care. Orlando Health is committed to providing comprehensive benefits, including career-advancing educational programs and well-being services, starting from day one with flexible options to support employees' passions. The Senior Certified Medical Assistant plays a crucial role in patient care within an ambulatory setting, working under the supervision of a physician or advanced practice provider. This role also involves leadership, driving quality care, and mentoring other medical assistants. The position requires travel between two locations in Ocoee, FL, and involves assisting in both Internal Medicine and OBGYN departments. Bilingual proficiency in English and Spanish is required.

Requirements

High school graduate or equivalent.
Successful completion of Medical Assistant training from an approved technical school (or at least one (1) year of verifiable and applicable work experience as a Medical Assistant in a patient care setting in addition to the experience required under the Experience section) is required.
Maintains current BLS Healthcare Provider Certification.
Maintains current certification or registry by one of the following agencies: Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA), Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA), Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA), National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT), Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP), Registered Medical Assistant (RMA) by American Medical Technologists (AMT), the American Registry of Medical Assistants (ARMA), or by American Allied Health (AAH).
Minimum three (3) years as Certified Medical Assistant.

Nice To Haves

Bilingual: English and Spanish speaking required

Responsibilities

Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
Supports and demonstrates effective and professional communication with patients and family members.
Works collaboratively with the administrative and operations staff.
Gathers patient data through interview and observation.
Assists patients and families with preparation for examination.
Assists the physician or APP during examination and procedures.
Demonstrates competency in specific tasks and skills as defined by the practice.
Provides routine treatments and administers approved medication types as ordered by the provider.
Enter medication, laboratory and diagnostic imaging orders into the electronic medical system under direction of a provider.
Documents patient data, treatments, procedures, and patient education according to Orlando Health and department specific policies.
Assists the physician or APP by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation.
Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
Helps develop and coordinate the orientation process in the assigned practice for Medical Assistants. Acts as preceptor and/or oversees assigned preceptor(s) in collaboration with nursing/clinical leadership and corporate Learning Consultant.
Supports and helps develop quality strategies within the practice.
Helps to facilitate and participate in the skills portion of the Annual Clinical Review for Medical Assistants.
Collaborates with the clinical leadership and education to assess ongoing competence of Medical Assistants.
Leads and participates in departmental committees and special projects.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Must be able to demonstrate the knowledge and skills necessary to provide care and have the ability to assess data appropriate to the age-specific needs of the patients on his or her assigned department and/or unit.
Demonstrates awareness of medical/legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
Practices the efficient use of supplies.
Assists business office as needed with reception, scheduling, and discharge of patients.