About The Position

Orlando Health Physician Associates is one of the largest primary care provider groups in Central Florida, part of the Orlando Health Medical Group. With over 225 providers, they offer care in family medicine, internal medicine, pediatrics, obstetrics and gynecology, and podiatry, serving patients of all ages. As part of the integrated Orlando Health system, they provide convenient access to quality primary care through numerous locations, including same-day, next-day, and virtual appointments. Orlando Health is committed to providing comprehensive benefits, including career-growing education programs and well-being services, starting on day one. The Medical Assistant Scribe plays a crucial role in patient care under the supervision of a physician or advanced practice provider in an ambulatory setting, also acting as a medical scribe. This position involves travel between two locations: 1134 Kelton Avenue, Suite B, Ocoee, FL 34761 and 1920 Don Wickham Drive, Suite 335, Clermont, FL 34711. The work hours are Monday-Tuesday and Thursday from 8 am to 5 pm, Wednesday from 7 am to 4 pm, and Friday from 8 am to 4 pm.

Requirements

  • High school graduate or equivalent.
  • Successful completion of Medical Assistant training from an approved technical school or at least one (1) year of verifiable and applicable work experience as a Medical Assistant in a patient care setting.
  • Successful completion of a Medical Assistant Scribe training program.
  • Current BLS Healthcare Provider Certification.
  • Completion certification of a Scribe training program.
  • Current certification by one of the following agencies: Certified Clinical Medical Assistant (CCMA) by NHA, Certified Medical Assistant (CMA) by AAMA, Clinical Medical Assistant Certification (CMAC) by AMCA, National Certified Medical Assistant (NCMA) by NCCT, Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by NAHP, Registered Medical Assistant (RMA) by AMT, ARMA, or AAH.
  • Minimum three (3) years as a Certified Medical Assistant.
  • Must be able to demonstrate the knowledge and skills necessary to provide care and assess data appropriate to the age-specific needs of the patients.

Nice To Haves

  • Previous Scribing experience referred.

Responsibilities

  • Accurately and thoroughly document medical visits and procedures as they are being performed by the physician, including patient medical history, physical exams, procedures and treatments, patient education, and physician-dictated diagnoses and prescriptions.
  • Prepare referral letters as directed by the physician.
  • Embrace and participate in quality initiatives, goal attainment, and clinical outcome process improvement activities.
  • Support and demonstrate effective and professional communication with patients and family members.
  • Work collaboratively with administrative and operations staff.
  • Gather patient data through interview and observation.
  • Assist patients and families with preparation for examination.
  • Assist the physician during examination and procedures.
  • Provide routine treatments and administer approved medication types as ordered by the provider.
  • Help develop and coordinate the orientation process for Medical Assistant Scribes in the assigned practice, acting as a preceptor or overseeing preceptors.
  • Document patient data, treatments, procedures, and patient education according to Orlando Health and department-specific policies.
  • Assist the physician by acting as a liaison on behalf of the patient to schedule specialty testing or consultations.
  • Process incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
  • Lead and participate in departmental committees and special projects as assigned.
  • Adhere to and assure compliance with Orlando Health and department-specific policies, procedures, value statements, and Commitment to Excellent standards.
  • Consistently demonstrate personal and patient safety practices and adherence to infection control standards.
  • Maintain reasonably regular, punctual attendance.
  • Maintain compliance with all Orlando Health policies and procedures.
  • Demonstrate awareness of medical/legal issues, patient rights, and compliance with regulatory and accrediting agency standards.
  • Practice efficient use of supplies.
  • Assist the business office as needed with reception, scheduling, and patient discharge.

Benefits

  • Career-growing FREE education programs
  • Well-being services
  • Benefits begin on day one
  • Flexibility
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