Senior Category Manager, Jewelry

eBay•New York City, NY

About The Position

The Senior Category Manager for Jewelry on eBay’s US Fashion team will help shape category strategy and support the commercial performance of a business representing approximately $800 million in annual GMV. The role combines jewelry industry knowledge, commercial understanding, analytical problem-solving, and business judgment to identify growth opportunities and develop data-driven recommendations. The position partners with Product, Marketing, Trust, Analytics, Seller Teams, Authentication Operations, and eBay Live to grow supply, improve conversion, strengthen trust, and enhance the jewelry shopping experience. It reports to the Head of Fashion Accessories. Travel of up to 30% is required.

Requirements

  • Strong knowledge of the jewelry industry, including fine jewelry, gemstones, and market trends.
  • Prior professional experience in jewelry is required.
  • Ability to break down complex business questions, evaluate opportunities, and develop actionable recommendations.
  • Experience managing or supporting category performance, with an understanding of assortment, pricing, merchandising, customer demand, and commercial results.
  • Ability to understand business performance, identify key growth drivers, and recognize opportunities for improvement.
  • Comfort with messy data; ability to synthesize information quickly, distinguish signal from noise, and translate analysis into actionable recommendations.
  • Familiarity with ecommerce supply and demand, pricing, promotions, traffic, conversion, and merchandising.
  • Ability to build relationships, collaborate across teams, and help align colleagues around shared priorities.
  • Proactive and organized, with the ability to manage multiple priorities, take initiative, and follow through on commitments.
  • Comfort using AI tools for analysis, research, drafting, and workflow efficiency, and curiosity to explore new applications.
  • Willingness to travel up to 30% of the time.

Nice To Haves

  • Experience in management consulting, corporate strategy, or a related role.
  • Marketplace and/or re-commerce experience.

Responsibilities

  • Monitor category performance—including GMV, conversion, average selling price, supply, buyer demand, traffic, and seller performance—to identify trends and growth opportunities.
  • Use data, market research, and jewelry expertise to assess trends across fine jewelry, gemstones, brands, and price segments, and recommend areas for investment.
  • Prepare weekly and monthly business reviews, investigate performance drivers, and highlight trends, risks, and opportunities.
  • Work with Product, Trust, Marketing, and Authentication Operations to improve conversion, strengthen buyer confidence, and enhance programs such as Authenticity Guarantee.
  • Collaborate with Product, Marketing, Analytics, Seller Teams, eBay Live, and Operations to support initiative execution, track milestones, and identify roadblocks.
  • Create clear, data-driven presentations and analyses to evaluate growth opportunities and recommend actions to senior leaders.

Benefits

  • Target bonus and restricted stock units, as applicable.
  • Medical, financial, and other benefits.
  • 401(k) eligibility.
  • Paid time off, including PTO and parental leave.
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