Sr Casualty Adj- (Inside)
About The Position
Under moderate to light supervision, investigates, reserves, negotiates, evaluates and settles casualty claims of complex exposure including fatalities; presents evidence in legal proceedings while maintaining adequate production levels; makes sales calls when requested to do so. At Crawford, every claim represents a person and a community we help restore. As a Senior Casualty Adjuster, your analytical skills, attention to detail, and strong negotiation abilities will help drive fair outcomes while maintaining the integrity of our insurance products. This is your chance to be part of the One Crawford family—where your experience and judgment truly matter.
Requirements
- College degree or equivalent combination of education and experience.
- Previous experience as a claims adjuster or must have completed Crawford specified adjuster training if no experience.
- Extensive, substantive experience as a Claims Adjuster; preferred a minimum of 4 years prior claims experience.
- Strong verbal and written communication skills.
- Strong attention to detail.
- Strong analytical and mathematical ability.
- Ability to multi-task.
- Strong diplomacy skills and able to reason in difficult situations.
- Excellent problem solving skills.
- Excellent interpersonal skills.
- Must be licensed as required by state and local jurisdictions.
- Must complete continuing education requirements as outlined by Crawford Educational Services.
Responsibilities
- Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
- Investigates claims by interviewing insureds, claimants and witnesses, obtaining official reports, and by comparing claim information with evidence.
- Sets loss reserves.
- Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford.
- Settles claims by determining clients coverages, liability, client's instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, pursuing subrogation when appropriate.
- Controls claims costs.
- Recommends litigation when appropriate.
- Presents evidence at legal proceedings, producing reports and other documents as evidence.
- Maintains expected case load.
- Unlimited authority to review and approve on reports and settlements for losses.
- Maintains company reputation and integrity of insurance products by complying with federal and state regulations and service standards.
- Maintains professional and technical knowledge through continuing education.
- Maintain acceptable product quality through compliance with service standards and compliance with internal quality control initiatives.
- May assist and mentor junior adjusters with claims handling.
- Upholds the Crawford Code of Business Conduct at all times.
- Participates in special projects or performs duties in other areas as requested.
Benefits
- Competitive base pay
- Bonus/Incentive Pay and other Performance-Based Rewards
- Medical, Dental and Vision Plans
- Prescription Drugs
- HSA, HRA, and FSA Accounts
- Paid Holidays, Vacation and Sick Leave
- 401(k) Retirement Plan
- Tuition Assistance
- Paid Parental Leave
- Supplemental Health Benefits
- Enhanced Mental Health Support
- Virtual Physical Therapy
- Caregiving Services
- Life Assistance Program
- Training programs that promote continuous learning and career progression while enhancing job performance.
- Sustainability programs that give back to the communities in which we live and work.
- A culture of respect, collaboration, entrepreneurial spirit and inclusion.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
