Property Adj
About The Position
At Crawford, every claim represents a person and a community we help restore. As a Property Adjuster, your investigative skills, attention to detail, and commitment to exceptional customer service will play a key role in helping clients recover and rebuild after a loss. We're seeking professionals who enjoy working in the field, solving complex problems, and delivering fair claim resolutions. Experience with property claims, damage assessment, and customer-facing interactions is highly valued. This is your chance to be part of the One Crawford family—where your expertise drives meaningful impact. Ready to take ownership of property claims and make a difference across the Flint area? Apply today and help us restore lives! Under general supervision and direction, resolves moderately complex residential and commercial property claims by investigating losses, negotiating settlements, presenting evidence in legal proceedings while maintaining adequate production levels.
Requirements
- College degree or an equivalent combination of education and experience.
- Minimum 6 months experience or completion of Crawford and Company basic property class, and/or continuing education requirements.
- Good verbal and written communication skills.
- Good attention to detail.
- Strong analytical and mathematical ability.
- Excellent interpersonal skills including the ability to handle challenging situations and people.
- Must be licensed as required by state and local jurisdictions.
- Outside adjusters must have a valid driver's license.
- Must complete continuing education requirements as outlined by Crawford Educational Services.
- A variable schedule including on-call may be required.
- Depending on case load you may be required to work beyond normal business hours when necessary.
- Travel may be required during/outside of normal business hours when necessary.
Nice To Haves
- Experience with property claims, damage assessment, and customer-facing interactions is highly valued.
Responsibilities
- Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
- Investigates claims by interviewing claimants and witnesses, obtaining official reports, by inspecting physical damage, and by comparing claim information with evidence.
- Sets loss reserves.
- Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford.
- Settles claims by determining insurance carrier's liability, client's instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, pursuing subrogation when appropriate.
- Controls claims costs
- Maintains company reputation and integrity of insurance products by complying with federal and state regulations and service standards.
- Recommends litigation when appropriate.
- Presents evidence at legal proceedings, producing reports and other documents as evidence.
- Maintains expected case load.
- Maintains professional and technical knowledge through continuing education.
- Product supervision focuses primarily on product being presented to clients.
- Conduct roof inspections as needed.
- Upholds the Crawford Code of Business Conduct at all times.
- Participates in special projects or performs duties in other areas as requested.
Benefits
- Competitive base pay
- Bonus/Incentive Pay and other Performance-Based Rewards, if applicable.
- Medical, Dental and Vision Plans
- Prescription Drugs
- HSA, HRA, and FSA Accounts
- Paid Holidays, Vacation and Sick Leave
- 401(k) Retirement Plan
- Tuition Assistance
- Paid Parental Leave
- Supplemental Health Benefits
- Enhanced Mental Health Support
- Virtual Physical Therapy
- Caregiving Services
- Life Assistance Program
- Training programs that promote continuous learning and career progression while enhancing job performance.
- Sustainability programs that give back to the communities in which we live and work.
- A culture of respect, collaboration, entrepreneurial spirit and inclusion.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
