Senior Case & Policy Officer - 12 Month Fixed Term Contract

Oversight Board UK•Washington DC, DC

2d•Hybrid

About The Position

The Senior Case & Policy Officer supports the Oversight Board Administration in providing Board Members with the information and expertise needed to make well-reasoned, consistent decisions and policy guidance on challenging content issues. Reporting to the Deputy Head of the Case and Policy Team, the role works closely with the Program Management, Case Selection, and Data and Implementation Teams, including through cross-functional working groups. The post holder develops impact assessments and conducts primary research, preparing written and oral briefings on cases and policy advisories. They identify and engage external experts, determine what information to request from Meta, and evaluate Meta’s responses, including on technical issues. The role also supports drafting impact-oriented decisions and recommendations, and contributes to content governance, trust and safety, human rights, and AI governance work, including human-rights-based evaluations of large language models. The role is based at the Administration’s Washington, D.C. location and offers flexible hybrid remote working. Applications are welcomed from candidates based across East Coast US states. Visa sponsorship is not available. This is a 12-month fixed-term contract.

Requirements

Degree educated in a discipline relevant to social media content governance and its societal impacts; a master’s-level degree is preferred, with specialization in social science, data science, or law preferred.
Passion for freedom of expression and transparent, accountable technology companies, with demonstrated professional interest in their impacts on people and societies globally.
Knowledge and experience of social media companies’ trust and safety approaches and the design and evaluation of at-scale content governance systems, including automated systems, and/or knowledge of human rights law, including technology companies’ human rights responsibilities.
Excellent written and oral communication skills, including experience explaining complex technical or legal concepts to varied stakeholders and high-level decision makers.
Experience participating in and/or leading collaborative drafting processes across time zones.
Commitment to equality and inclusion, with experience integrating gender analysis into policy development.
Excellent time management, a flexible and pragmatic mindset, and ability to prioritize in a fast-moving environment with a focus on impact.
Significant experience building sustainable and effective stakeholder relationships.
Experience working in multiple countries and/or diverse multinational workplaces.

Nice To Haves

Experience with or demonstrated interest in human-rights-based evaluations of large language models (LLMs), and/or strategic research and advocacy to advance human rights in AI development and governance.
Experience working within and building institutions committed to accountability and transparency through fair processes.
Knowledge of multiple languages.

Responsibilities

Provide advanced policy expertise and substantive support to the Oversight Board in developing case decisions and policy positions, serving as the main focal point for panels.
Research, draft, and present briefing materials to Board Members, sourcing additional external expertise as needed.
Assist the Board in questioning and evaluating Meta’s policies and content governance practices, including their application to emerging AI governance issues, and recommend changes.
Support Board Members in drafting case decisions and policy advisory opinions (PAOs).
Support the development of human-rights-based AI governance principles, including through evaluations of large language models (LLMs).
Participate proactively in academic, civil society, and industry discussions on social media platform and AI governance issues.
Coordinate with project managers to support Board Members through deliberation and decision-making on cases and PAOs.
Develop a research agenda to support Board Members, including by leading or participating in cross-functional working groups delivering the strategy.
Coordinate with the communications team to engage external experts in civil society most affected by Meta’s operations.
Develop impact assessments and conduct primary research to prepare written and oral briefings related to cases and policy advisories.
Identify information to seek from Meta and evaluate Meta’s responses, including on technical issues.

Benefits

Annual salary of approximately $160,000.
9% employer 401(k) contribution, with no employee contribution required.
Paid parental leave and other family-friendly benefits.
Comprehensive healthcare and dental coverage for the employee and family members.
Life assurance, income protection, and business travel insurance.
Childcare subsidy for eligible childcare costs.
Home-working and commuting allowance.
Training allowance for continuous professional development and professional membership.
Five study leave days per calendar year.
22 days of annual leave in addition to public holidays, with the option to carry over up to five unused days.
Two paid recharge vacation days per calendar year.
Two paid personal vacation days per calendar year.