Senior Case Manager
About The Position
The Senior Case Manager's primary responsibilities are two-fold. First, to oversee case managers, ensuring adherence to Standard Operating Procedures (SOPs) and timely submission of case management assessments and notes, including periodic coaching and development with the Program Director. Second, to provide case management services to residents in the Justin’s Place Recovery Program. This involves assisting residents in achieving self-sufficiency through advocacy, goal setting, assessments, and connecting them to community resources and recovery support services. The role includes working one-on-one with residents to develop and monitor monthly recovery plans, facilitating senior modules (Modules 8 and 9) weekly, and guiding residents through Steps 8-9 and the Genesis Process. St. Matthew’s House is a faith-based organization focused on transforming lives in a compassionate and disciplined spiritual environment.
Requirements
- High School diploma required
- A minimum of 8 years’ experience working in the addiction/case management field.
- Florida State or National Peer Certification required
- Works with highly confidential information.
- Flow of work requires normal mental and visual capabilities.
- Must be able to stand for a minimum of 4 hours at a time and lift at least 25 pounds.
- Must be able to bend or kneel to the ground.
Nice To Haves
- Associate’s degree/Bachelor’s Degree/preferred with an emphasis on leadership or addiction specialties.
Responsibilities
- Coaches Case Managers in SMH core values
- Provides coaching, mentoring, and accountability to residents preparing for leadership roles within the program (e.g., Program Assistants in Vocational Training Career Paths)
- Works collaboratively with Program Director and Case Management team to identify resident readiness for Transition Track, Recovery Peer Leadership, internships, vocational advancement, and graduation.
- Ensuring Case Managers comply with SOPs and Mission Tracker assessments
- Overseeing routine case management coaching and development training
- Provide case management services for Modules 8 and 9 residents, including accurate and timely documentation
- Participates in team meetings and works with the team to provide spiritual meetings, 12 Step Recovery Meetings, church, and other activities that promote the values and principles of St. Matthew’s House
- Assists in the coordination of resident transportation, including monitoring and distribution of the schedule
- Prepare upper module residents for graduation, to include collaboration with the Alumni Director and the resident to create a Home Plan, and assist with any related housing transition
- Manages monthly medical logs, including observation of medication distribution and accurately documenting in log and case notes as needed
- Ensures residents are following/maintaining Justin’s Place guidelines as outlined in the resident Guidelines for Community Living
- Knowledge of Mission Tracker and Case Management competencies, documentation, and Justin’s Place assessment procedures
- Other duties as needed and assigned by the Program Director.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
