Senior Case Manager
About The Position
Under the general direction of the Assistant Program Director, the Senior Case Manager ensures the smooth operation and coordination of case management services in accordance with program goals, targets, and performance outcomes. The role provides case management and advocacy services to an assigned caseload and participates as a member of an interdisciplinary treatment team to facilitate client recovery and rehabilitation. The Senior Case Manager guides and supervises staff, oversees case documentation and client progress, and manages a portfolio of approximately 25 clients. The position also provides counseling, psychoeducation, behavioral interventions, and collaborative treatment, transition, and discharge planning.
Requirements
- One of the following education and experience combinations: High School Diploma or equivalent and five years of experience, preferably supervising Case Managers within transitional or shelter programs or a related setting; an Associate’s Degree in Human Services or a related field and two to three years of relevant supervisory experience; or a Bachelor’s Degree in Human Services and one to two years of relevant supervisory experience.
- Working knowledge of substance abuse treatment modalities and client self-help/support modalities.
- Availability to work a flexible schedule as needed in response to participant and staff needs.
- Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
Responsibilities
- Coordinate, guide, and supervise activities of direct-reporting staff.
- Provide direct supervision of Case Managers.
- Communicate contract requirements to staff.
- Lead and participate in administrative and staff meetings as required.
- Troubleshoot problems and make decisions in accordance with program policies, procedures, and protocols.
- Monitor clients’ progress toward their goals and document progress in notes.
- Periodically review case documentation for accuracy, completeness, and clarity.
- Conduct chart audits of client files.
- Manage a case portfolio of approximately 25 clients.
- Help monitor the therapeutic environment to ensure behavioral guidelines are followed, a therapeutic milieu is maintained, and interpersonal relationships remain positive.
- Provide individual counseling and facilitate caseload group meetings and other assigned groups.
- Provide psychoeducation and counseling related to chemical dependency and relapse prevention.
- Administer appropriate behavioral interventions as needed.
- Participate in assessment screenings to determine client needs and preferences.
- Collaboratively formulate and implement treatment, transition, and discharge or continuing-care plans with individual clients.
- Attend scheduled case conferences and other meetings.
Benefits
- $30.52 per hour
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
