Senior Carrier Audit Support and Compliance Specialist

Ryan Specialty•Chicago, IL

About The Position

RT Specialty, a division of Ryan Specialty, is a wholesale distributor of specialty insurance products and services. The Senior Operations, Controls, and Carrier Compliance Specialist supports projects across RT operations, primarily involving carrier contract adherence, and supports day-to-day carrier compliance and controls. The position works closely with IT teams, RT Brokerage and Binding management, and other Business Shared Service teams. It requires familiarity with contracts and IT systems, strong analytical and problem-solving skills, and assistance with carrier audits and ad hoc carrier requests. The audit process involves coordinating internal and external parties and information requests while meeting deadlines. The role conducts data analysis, reviews carrier contracts for terms requiring system changes, coordinates updates with IT, and maintains documentation for SOX and external audit support. It also manages adherence to financial, IT, and operational controls; develops and communicates controls as business needs arise; coordinates carrier audits; and completes special projects and other related work as assigned. Ryan Specialty describes its benefits package as supporting employees' and their families' physical, financial, and emotional well-being. The company provides paid time off for holidays, vacation, sick and personal days, paid parental leave, mental health services, and other benefits. Full-time roles are eligible for bonuses and benefits.

Requirements

Bachelor’s degree and at least 3 years of relevant experience.
Strong analytical, data management, and decision-making skills.
Contract review experience.
Exceptional organization and attention to detail.
Excellent interpersonal, presentation, and communication skills.
Ability to work independently in an undefined work environment.
Ability to take initiative and guide and influence others toward goal accomplishment.
Working knowledge of audit frameworks.
Strong business acumen and deep knowledge of Microsoft Excel and Word.

Nice To Haves

Relevant experience with an insurance organization, broker, or MGA is preferred.
Carrier contract experience is preferred.
Experience with compliance, audit, or a similar background is desirable.

Responsibilities

Conduct data analysis to support business decision-making and process improvement.
Review carrier contracts to identify key terms requiring system changes, and coordinate and review updates with IT.
Maintain documentation of system setup and review processes to support SOX and external audit requirements.
Understand and manage adherence to existing financial, IT, and operational controls, ensuring control documentation is updated and communicated.
Develop, document, implement, and communicate new controls when business needs arise.
Support carrier audits by collaborating with internal stakeholders to provide requested information, coordinating audits, and obtaining audit responses from internal teams.
Perform special projects to support RT operations.
Complete other related tasks or team assignments as needed.