Senior Care Options Program Supervisor

Old Colony Elder Services • Brockton, MA

22h • Hybrid

About The Position

OCES is seeking a Senior Care Options (SCO) Program Supervisor to review, evaluate, and approve the work of assigned staff; participate in supervisory and programming teams; and assist with staff and program development and training. OCES supports older adults and individuals with disabilities through information and service coordination that promotes healthy, safe living and helps people remain active and engaged in their communities.

This role monitors community services, supports GSSCs, ensures member records and billing meet applicable standards, and helps staff understand OCES and funding-source requirements. The position is based in a hybrid work environment involving work from home, the office, and home visits. The standard schedule is Monday through Friday, 35 hours per week, with some flexibility.

Requirements

• Ability to plan and organize work independently.
• Ability to develop and promote collaboration.
• Working knowledge of community programs, providers, resources, and community health care programs.
• Bachelor's degree in social work or a related field.
• Three years of experience in a social environment.
• Excellent written and verbal skills.
• Excellent computer skills.
• Proficiency with Microsoft Office Suite or related software.

Nice To Haves

• Current social work experience is preferred.

Responsibilities

• Assign, review, evaluate, and approve the work of assigned staff.
• Monitor the provision and effectiveness of community services.
• Provide training and support to GSSCs.
• Understand and follow OCES and funding-source regulations, standards, and procedures; distribute and interpret this information to staff.
• Advise the SCO Manager with other tasks upon request.
• Ensure appropriate records are maintained for each SCO Member in accordance with professional and generally accepted standards of care.
• Ensure monthly Case Management/Assessment billing is complete and accurate in collaboration with the SOC Manager.
• Perform additional duties as requested.

Benefits

• Generous paid time off policies.
• Company-paid LTD and life insurance.
• 401K plan.
• Opportunity for professional development.
• 35-hour work week with some flexibility and a standard Monday–Friday schedule.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior