Senior Care Manager (may underfill as Care Manager)

Waukesha County•Waukesha, WI

6d•Onsite

About The Position

Waukesha County is recruiting a part-time Senior Care Manager for the Adult Protective Services (APS) Unit within the Aging and Disability Resource Center (ADRC) of Waukesha County Health and Human Services. APS works with adults with disabilities aged 18 and older and older adults aged 60 and older who are at risk of or experiencing abuse, neglect, or financial exploitation. The unit investigates and responds to reports in accordance with Wisconsin State Statutes 46.90, Chapter 54, and Chapter 55. The position supports APS intake functions. The Senior Care Manager takes APS reports and referrals through the ADRC Call Center, conducts outreach to people referred who may be at risk of abuse or neglect and need community-based resources, and enters information into the Avatar electronic record. The position may be underfilled as a Care Manager. Waukesha County describes its approach as business-like, with an emphasis on high-quality services, teamwork, collaboration, ethics, diversity, communication, efficiency, innovation, and employee and community wellbeing. Employees have professional development opportunities and are encouraged to learn and apply continuous improvement and LEAN principles. The county campus is in the City of Waukesha and offers an on-site fitness center, free parking, and access to interstate highways. Waukesha County is committed to equal opportunity and nondiscrimination in employment. Applicants must already be authorized to work in the United States; the County does not sponsor work visas.

Requirements

For the Senior Care Manager classification: a bachelor’s degree from a recognized college or university in sociology, social work, psychology, nursing, criminal justice, or a closely related field.
For the Senior Care Manager classification: two years of responsible work experience in social work, counseling, nursing, criminal justice, or a closely related field. A master’s degree in social work, nursing, psychology, criminal justice, or a closely related field may substitute for one year of work experience; social work certification may also substitute for one year of work experience.
For the Senior Care Manager classification: a valid driver’s license.
For the Care Manager classification if underfilled: a bachelor’s degree from a recognized college or university in sociology, social work, psychology, nursing, criminal justice, or a closely related field; a valid driver’s license; and one year of related work experience in social work, counseling, nursing, criminal justice, or a closely related field.
Knowledge or experience working directly with vulnerable adults, including adults with developmental disabilities, chronic mental health or substance abuse concerns, older or frail adults, and people with dementia.
Knowledge of social work skills for assessment, case planning, and documentation.
Professional communication and collaboration skills with stakeholders such as law enforcement, court personnel, human services professionals, and other community stakeholders.
A professional commitment to strength-based and trauma-informed services that promote self-determination.

Nice To Haves

Experience working in an ADRC or knowledge of programs and services provided through the Waukesha County ADRC.
Experience with or knowledge of Wisconsin Statutes 51, 54, 55, and 46.90.

Responsibilities

Take Adult Protective Services reports and referrals in the ADRC Call Center.
Conduct outreach to people referred who are at risk of abuse or neglect and need community-based resources.
Enter information into the Avatar electronic record.